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Rapids Honda

Coon Rapids, MN

4.4
2,674 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,674 reviews

July 28, 2021

I appreciated the thorough diagnostic assessment of my AC problem and the other issues that were checked out and fixed at my request. Thank you! More

by ksand
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Jul 29, 2021 -

Rapids Honda responded

Here at Rapids Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 28, 2021

I appreciate everyone at Rapids Honda -- they are very professional, direct and kind. I have felt dismissed before but never t Rapids Honda. I believe they care about each customer and spend as much time More

by Jill S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Jul 29, 2021 -

Rapids Honda responded

Thank you so much, Jill, for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 27, 2021

Jorge was very professional and easy to work with. Made certain that all of my questions/concerns were answered Was very helpfu and answered questions pretty promptly More

by wiidgel2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge "Jorch" Espinosa, Chad Zastrow
Jul 27, 2021 -

Rapids Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Jorge and hope you enjoy your new vehicle. We truly appreciate your feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 27, 2021

Shawn was easy and friendly to work with. Great punctual in his time estimates. Answered all my questions with no pressure sales on services. Great job to the service team. More

by CRV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Jul 27, 2021 -

Rapids Honda responded

Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 27, 2021

Marlin is the best and only service advisor that we have had the pleasure to deal with at Rapids Honda. He is alway accommodating and willing to work with you in any situation. More

by kja040569
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlin Haney, Joel Bringle
Jul 27, 2021 -

Rapids Honda responded

Thank you for your business and this review. We're happy to hear Marlin and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 27, 2021

Eli Lindebrek was great to work with, he was easy to get along with no pressure when he showed me the Accord we both knew it was the car for us, I love it Good Job More

by pjmaruska
Recommend Dealer
Yes
Employees Worked With
Katie Young
Jul 27, 2021 -

Rapids Honda responded

Thank you for taking the time to share your thoughts on working with Eli and our team. We're glad to hear we delivered such a great experience! Congratulations on your new Accord! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 26, 2021

We have leased 2 vehicles from Rapids Honda and have been highly satisfied with the vehicles and the service they provide. Our salesman has also been remarkable in meeting our expectations. More

by clark.deb44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Gilbertson
Jul 26, 2021 -

Rapids Honda responded

Thanks for sharing your thoughts about your experiences with Rapids Honda, Deb! We appreciate your business and hope to exceed your expectations when it's time for lease number three! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 26, 2021

Went for an oil change and ended up buying a vehicle, which I really didn't need too. Kind of felt a little pressured into buying it. All in all it was a average service that I had More

by Uthao79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Thomas, Scott Andrews, Alex Pint
Jul 26, 2021 -

Rapids Honda responded

Thank you for your feedback. We strive to make sure that all of our customers leave happy, and it's disappointing to hear that you weren't fully satisfied with your recent experience here at Rapids Honda. Please don't hesitate to reach out if you would like to discuss this in more detail, we would appreciate the opportunity to address your concerns. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 25, 2021

Good for an oil change and tire rotation, but that's it. Don't do interior or exterior detailing. If you haven't heard from them by mid day they forgot to due your service and remind them. They won't call More

by Andover Resident
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luke Khilans, Shawn Richter, Jack Scheel
Aug 11, 2021 -

Rapids Honda responded

We're sorry to hear that your recent visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 25, 2021

While trying to fix my speakers they put a crack into the exterior of the 3rd row and will not call back to fix it. More

by cfongthavisay
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marlin Haney
Aug 11, 2021 -

Rapids Honda responded

Providing a positive experience is our top priority, and I'm sorry that we failed here. I'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to me directly or let me know the best way to contact you and I will reach out. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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