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Rapids Honda

Coon Rapids, MN

4.4
2,674 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,674 reviews

July 31, 2021

BEWAREThey pressure you a LOT! I had to say NO to the BEWARE They pressure you a LOT! I had to say NO to the extra services they were trying to sell me. I even walked out I felt so uncomfortable! Worst c More

by Tina
Customer Service
Recommend Dealer
No
Employees Worked With
Roy, Katie Young
Aug 17, 2021 -

Rapids Honda responded

We're sorry to hear about your experience, Tina, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, I would appreciate the opportunity to address your concerns. Please let me know the best way to reach you. Katie Young General Sales Manager (952) 207-7826 kyoung@rapidshonda.com

Aug 17, 2021 -

Tina responded

No thank you, I tried to reach out to you a couple of days after the incident and you chose to ignore me. I no longer want anything to do with your business. Thank you for respecting my choice, Tina

July 31, 2021

Everything was great. Sales a little pushy but great in the end. The manger was absolutely amazing and took care of us no problem. Great overall More

by semanders1127
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Joel Bringle
Aug 01, 2021 -

Rapids Honda responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 30, 2021

Very pleasant experience every time I bring my vehicle to get serviced. The people are excellent and professional. Overall it was wonderful experience, will return again. More

by jschulz678
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas
Jul 30, 2021 -

Rapids Honda responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 30, 2021

Quick and easy appointment with no upsale pressure. Chad walked me through what was needed during my visit and what items were not needed at this time. More

by kyle.lamb.1025
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Jul 30, 2021 -

Rapids Honda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to work with you and we thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 30, 2021

Rapids Honda is an above and beyond dealership. From the space itself, the staff and the salesman/women. It was a great experience overall. I honestly didn’t feel the usual stuffy pressure of car sales when More

by Megan Fuentes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Jon Dahl
Jul 30, 2021 -

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that Jonathan and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 29, 2021

Didn’t clean vehicle before auto butler. Waxed bugs and dirt into vehicle. Very sloppy work. Worked with jack lutz. Review site is poor also. Keeps asking me to review salesperson who is no longer there. R More

by cole19705
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Knilans, Scott Andrews
July 29, 2021

The guys were friendly and efficient with my car are, it was a good experience for me, very please with their service, they even washed my car, that was a nice surprise!!! Very pleased. More

by rondamackey14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge "Jorch" Espinosa, Maddie Campbell
Jul 30, 2021 -

Rapids Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 29, 2021

We appreciate the guys at the dealership for their effort at that time. It was a late time but they finished their job to close the deal. More

by MakSol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamdija Mustafic
Jul 29, 2021 -

Rapids Honda responded

We are very happy to have provided you with a positive experience! Congratulations on your new purchase. We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 29, 2021

People are so nice!! Id recommend this dealership to anyone. They will make sure you have everything and explain everything for you to understand. Shout out to Myles! Very nice guy! More

by cam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Myles Van Den Boom
Jul 30, 2021 -

Rapids Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 28, 2021

The folks there at Rapids Honda go over and above to keep me informed and up to date on my vehicle. They are rapid with the drop off and pick up. More

by info90
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Jul 28, 2021 -

Rapids Honda responded

Thank you so much for choosing Rapids Honda! Congrats on your new purchase, and let Chad know if we can be of any more assistance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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