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Rapids Honda

Coon Rapids, MN

Overview
Reviews
Vehicles
3.8
2,679 Reviews
Call Dealership (952) 207-7800

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,679 reviews

May 31, 2022

Omar was very kind, respectful, and knowledgeable. All the staff were very helpful from the time we arrived to when I left with my new car. More

by nahedman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Omar Mohamed, Bob Wiener
Report | Print
May 31, 2022 -

Rapids Honda responded

It's great to hear that Omar was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 31, 2022

Marlin is the BEST! I have worked with him a few times in the past for all my service needs and I cannot say enough times how helpful he has been. I would give him a 10 More

by cecrisham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Report | Print
Jun 01, 2022 -

Rapids Honda responded

Thanks for sharing your thoughts about your experience with Marlin here at Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 31, 2022

Very happy with the service , vehicle was completed and ready when they said it would be. More

by rich.bullock
Recommend Dealer
Yes
Employees Worked With
Drew Mechley
Report | Print
Jun 01, 2022 -

Rapids Honda responded

Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad we were able to help, Rich, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 30, 2022

Great and fast work. Good customer service as well. They explained everything and didn’t try to sell me on anything extra. More

by Chyna Bliayang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Report | Print
May 31, 2022 -

Rapids Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you, Chyna, for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 30, 2022

Great communication resolved all issues that car was brought in for, excellent job, friendly service and delivered on time and at estimate. Thank You! More

by Groshong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Nordstrom
Report | Print
May 31, 2022 -

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rapids Honda. Please don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 30, 2022

No call back from the dealer. Aftet spent mare than $1500 still problems in the car More

by zeleka82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Drew
Report | Print
Jun 03, 2022 -

Rapids Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 29, 2022

Been a customer from day 1 when they first opened up. Love the people there. Super friendly and great discounts and prices. Would definitely recommend to friends and families! More

by jhang24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jolene Nguyen, Jon Nguyen, John Vang, Chad Zastrow, Davis Luu, Kenneth Chan, Shane Stegeman, Shawn Richter
Report | Print
May 31, 2022 -

Rapids Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 29, 2022

It was easy to schedule the appointment and a very nice facility to wait at. More

by s.zierden
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Report | Print
May 31, 2022 -

Rapids Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 28, 2022

Got me in when I appointment started, performed all their requested services and kept me up to date on what was left. The technician worked quickly and efficiently! More

by jclark1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Report | Print
May 31, 2022 -

Rapids Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 28, 2022

Trade was good. Sale was dishonest about added services. Appreciate more transparency. Overall it was a good service. More

by shaymujju
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Bringle
Report | Print
May 31, 2022 -

Rapids Honda responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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