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Rapids Honda

Coon Rapids, MN

Overview
Reviews
Vehicles
4.1
2,675 Reviews
Call Dealership (952) 207-7800

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

May 30, 2022

Great communication resolved all issues that car was brought in for, excellent job, friendly service and delivered on time and at estimate. Thank You! More

by Groshong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Nordstrom
Report | Print
May 31, 2022 -

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rapids Honda. Please don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 30, 2022

No call back from the dealer. Aftet spent mare than $1500 still problems in the car More

by zeleka82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Drew
Report | Print
Jun 03, 2022 -

Rapids Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 29, 2022

Been a customer from day 1 when they first opened up. Love the people there. Super friendly and great discounts and prices. Would definitely recommend to friends and families! More

by jhang24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jolene Nguyen, Jon Nguyen, John Vang, Chad Zastrow, Davis Luu, Kenneth Chan, Shane Stegeman, Shawn Richter
Report | Print
May 31, 2022 -

Rapids Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 29, 2022

It was easy to schedule the appointment and a very nice facility to wait at. More

by s.zierden
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Report | Print
May 31, 2022 -

Rapids Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 28, 2022

Got me in when I appointment started, performed all their requested services and kept me up to date on what was left. The technician worked quickly and efficiently! More

by jclark1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Report | Print
May 31, 2022 -

Rapids Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 28, 2022

Trade was good. Sale was dishonest about added services. Appreciate more transparency. Overall it was a good service. More

by shaymujju
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Bringle
Report | Print
May 31, 2022 -

Rapids Honda responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 27, 2022

Great experience. Roger and Scott are top shelf. Smooth transaction and we are happy with our purchase. More

by lane6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Thomas
Report | Print
May 31, 2022 -

Rapids Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 27, 2022

Straight forward easy to talk to very friendly. Aieta is sweet easy experience would recommend to a friend More

by evandolly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Aida Lane
Report | Print
May 31, 2022 -

Rapids Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 26, 2022

It was nice to bring my car to a place where they didn't tell me I needed a lot of unnecessary work done. More

by brentstm53
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Report | Print
May 31, 2022 -

Rapids Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 25, 2022

From the purchase of my new Honda to the installation of add-in’s and several car washes, everything has been first rate! More

by shardy440
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Report | Print
May 26, 2022 -

Rapids Honda responded

It's great to hear that Marlin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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