Rapid Chevrolet Cadillac
Rapid City, SD
171 Reviews of Rapid Chevrolet Cadillac
I was greeted friendy with respect. Had open honest discusions concerning the price of the new vehicle as well as my trade-in. My description of vehicle shopping is that I would rather go to the dentis discusions concerning the price of the new vehicle as well as my trade-in. My description of vehicle shopping is that I would rather go to the dentist than shop for a new vehicle but I felt good about this experience with Phil and Rapid Chevrolet More
Service was great and staff was very knowledgeable and friendly. I have had Jerry previously and my experience with him there made my decision to get another vehicle from him very easy. friendly. I have had Jerry previously and my experience with him there made my decision to get another vehicle from him very easy. More
Charlie Edmonds was great, no pressure just competence and knowledge of the product and a desire to make us happy. Charlie was right on the money with his estimate on how the deal would work and I could n and knowledge of the product and a desire to make us happy. Charlie was right on the money with his estimate on how the deal would work and I could not be happier. We even had a free Chicken lunch on Charlie because the deal was working through lunchtime and he could see we were getting hungry. Rapid Chevrolet should be proud of their employees if Charlie is representative of the caliber of people they hire. Go to Rapid Chevrolet if you're in the market for a truck and see Charlie, he won't disappoint you, thanks Charlie and the rest of the staff for a very enjoyable auto buying experience. More
Phil and Chad were great to deal with, would look at this dealership in the future when a need arises. Long drive from Wyoming, but worth the trip. dealership in the future when a need arises. Long drive from Wyoming, but worth the trip. More
I found the service received from Jerry and our financial person (sorry I don't remember your name) to be outstanding. They were patient and very good at explaining every detail of the sale and loan. We we person (sorry I don't remember your name) to be outstanding. They were patient and very good at explaining every detail of the sale and loan. We were very impressed with the upfront honesty about the vehicles, including the used ones we looked at. Thank you! More
The individuals that I worked with to make my purchase were friendly, knowledgable and appeared to be genuinely interested in meeting my needs. There was no pressure to purchase and the salesman made it were friendly, knowledgable and appeared to be genuinely interested in meeting my needs. There was no pressure to purchase and the salesman made it a very comfortable experience rather than something most people dread. The time taken after the purchase to go over the vehicle was very much appreciated. I highly recommend this dealership and the two individuals with whom I worked to make the purchase. More
Great experience! I would recommend working with Phil or Steve to anyone. They were very friendly and easy to work with! We are very happy with our purchase. Steve to anyone. They were very friendly and easy to work with! We are very happy with our purchase. More
Bob Stiehl was our sales person and was incredibly considerate. We came in on a Saturday and were disappointed to learn that we were unable to qualify to buy a car as our trade-in had too much of an o considerate. We came in on a Saturday and were disappointed to learn that we were unable to qualify to buy a car as our trade-in had too much of an outstanding balance. At no time was Bob inconsiderate, but continued very respectful. We called on our way home when we decided to trade both of our vehicles in favor of one. Our credit was still an issue though, since we had a recent foreclosure and a few other issues, and that is where Chad Dingman stepped in. From Monday morning he worked tirelessly to get us a loan approval, even after hours of work with one lender led to a denial of credit. He finally found a lender that would work with us and on Wednesday afternoon we got a call that we were approved with an interest rate 3% lower than our current interest rate! Better yet, we came into the dealership with our two trades (only one of which they had seen) and they kept every promise to us in relation to our verbal agreements on trade values and actually gave us a little more value in our trades since we were unable to come up with the cash the lender wanted up front. Every aspect of the sale was explained thoroughly and professionally, even my stupid questions. And this is the first car deal we have had that hasn't made us feel we got taken advantage of in some way. We definitely send our friends to Bob and Chad! More
We purchased a chevy impala from bob and liked it so much that we decided to go back to him for our gmc yukon. He gave us a the best deal ever. We will undoubtably buy our 3rd car from him as well. And ou that we decided to go back to him for our gmc yukon. He gave us a the best deal ever. We will undoubtably buy our 3rd car from him as well. And our 4th and 5th. Even though he catches the worlds smallest fish -- he is the best guy to go to for a car. More
We had an awesome experiance with Rapid Chevrolet!!!! We had tried to purchas a vehicle from a dealership here in Gillette, Wyoming where we live, but the sales team there did not seem too interested in hel had tried to purchas a vehicle from a dealership here in Gillette, Wyoming where we live, but the sales team there did not seem too interested in helping us with anything. When we contacted Rapid Chevrolet, we were greated with a friendly staff who listened to our needs and then found us exactly what we were looking for in a vehicle. Financing, trade payoff and everything else they did was done having never met us face to face, or having seen our trade in vehicle. When we picked up our new car, it was very clean and everything we wanted. Thank you so very much!!!! We love our Suburban!!!! We will do business with Rapid Chevrolet again when the time comes!!! More