Rapid Chevrolet Cadillac

Our family recently purchased its third new vehicle from Rapid Chevrolet in the past four to five years. In each instance, we were greeted on the lot with professionalism and a sense of friendliness that c Rapid Chevrolet in the past four to five years. In each instance, we were greeted on the lot with professionalism and a sense of friendliness that contradicts the stereotype images of a dealership. The sales staff was certainly not "pushy," nor did they make our family go back and forth with offers, signatures of agreements, etc. The business staff provided us with options for financing and "played" different scenarios within their system for our monthly payments, length of time, etc. And finally, two of our vehicles have been serviced routinely at the maintenance shop ... which provides unrivaled service within the Black Hills. To say the least, we feel quite comfortable conducting business with Rapid Chevrolet and plan to continue our relationship with them into the future. Constructively, their pricing is comparable to many other dealers. Although we received one of our new vehicles well below our original price estimate, the most recent purchase was definitely more than what we had planned ... nor did the price complement estimates found online or through Chevrolet.com. Granted, price negotiations vary from customer to customer ... so, our experiences and expectations may not be the norm. On the other hand, proper research and shopping will make for a better outcome. Furthermore, it is important to note one experience that exceeds most customer expectations. We purchased our newest vehicle on a Saturday, when Rapid Chevrolet closed at 5:00 p.m. However, we were still working on a price at 4:45 p.m. By 5:30 p.m., the paperwork process was coming together ... yet, our salesman and businessman continued forward in a timely (and calming) manner. Our salesman did not say anything, but we are quite sure that he had a commitment with either family and friends ... but, he continued to treat us as the most important aspect of the afternoon / early evening. Our businessman stated that he had tickets to the local hockey game ... but, he (too) moved forward without any sense of urgency. We even asked about his dinner, and he jokingly indicated that he would get a "bite to eat" at the rink. When everything came to a close, it was just past 6:30 p.m., but our salesman made sure that we had everything we needed before driving off the lot. In all honesty, this sort of customer service is rare in today's world, and it makes a world of difference to us (and our friends and family). More

Don't do business with these people. They are dishonest and corrupt. Their service shop will lie strait to your face. They also give you unfair prices on your trade in. and corrupt. Their service shop will lie strait to your face. They also give you unfair prices on your trade in. More

We were very satisfied with the experience of purchasing a vehicle with Barry. He was friendly, professional, helpful and knowledgeable without being pushy. We would do business here again most definitely a vehicle with Barry. He was friendly, professional, helpful and knowledgeable without being pushy. We would do business here again most definitely. More

Jim did a great job answering all of my questions. Jim did a great job answering all of my questions. Everything was handled quickly and courteously. I am 110% satisfied. I plan on and look forward Jim did a great job answering all of my questions. Everything was handled quickly and courteously. I am 110% satisfied. I plan on and look forward to doing business with Jim again in 2013. More

we were very pleased with our experience with Rapid Chevrolet all the way around. All staff were pleasant and eager to help. Phil was a great salesman and worked with us and was sure to get back with u Chevrolet all the way around. All staff were pleasant and eager to help. Phil was a great salesman and worked with us and was sure to get back with us when we called with questions. We would buy again from Rapid Chevolet in the future. More

Cole Fisher was knowledgeable about the vehicle in which we were interested and freindly. My wife and I were "picky" about the options we wanted and did not want on our car. Even so, Cole stuck with us a we were interested and freindly. My wife and I were "picky" about the options we wanted and did not want on our car. Even so, Cole stuck with us and got us a car that was satisfactory at a very reasonable price. We definitely appreciated his patience and perserverance. More

I have always dreaded buying a different vehicle because I would be there all day but this time was different, Will took care of business for me and the deal was done within a couple of hours. I was very im I would be there all day but this time was different, Will took care of business for me and the deal was done within a couple of hours. I was very impressed with Will. My daughter had bought a new car from Will a couple weeks before I bought mine, and my granddaughter and grandson also bought wehicles from Will. He is a honest and great salesman, you are very lucky to have him on your team. Thank you, Donna Axness P.S. This is the second car I have bought from Will. More

We were looking for a used 2012 Suburban and found a new one in Mitchell for a good price instead. Eric said what can we do to earn your business and he found us a new 2012 Suburban for almost the same pric one in Mitchell for a good price instead. Eric said what can we do to earn your business and he found us a new 2012 Suburban for almost the same price. When we figured how much it would cost to go to Mitchell to pick up that one it was about $120 difference. Eric said he would throw in 4 oil changes so he would be competitive and we wanted to deal locally anyway so went with Rapid Chevy. More