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Randy Wise Auto Mall
Flint, MI
493 Reviews
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Showing 493 reviews
April 11, 2017
Great experience Everyone dreads buying a new/used vehicle! Jim was recommended to me by a friend that I trust. Jim made the car buying experience a breeze and easily Everyone dreads buying a new/used vehicle! Jim was recommended to me by a friend that I trust. Jim made the car buying experience a breeze and easily answered any questions that I had. He also went above and beyond my expectations when my schedule was less than desirable. I would definitely recommend this dealership and Jim if you are looking to buy a vehicle! Thanks Jim!!!!! More
by pkunc
Employees Worked With
Jim Johnson
April 07, 2017
Best experience I've had in a long time Went in with no intentions of buying but with Eric's help I found the right vehicle at the right price with the right payment. He was knowledgeable an Went in with no intentions of buying but with Eric's help I found the right vehicle at the right price with the right payment. He was knowledgeable and patient and Scott was as well as he was doing the financing and I was constantly changing my mind on vehicles. Going to tell everyone where to go and buy a vehicle for the best purchase experience ever! More
by Kim
Employees Worked With
Scott Kangas, Eric Thibeault
April 07, 2017
Jim Johnson great sale person I had a great experience buying my first car. Jim Johnson was very helpful and I would recommend him to anyone . My husband will come to him next I had a great experience buying my first car. Jim Johnson was very helpful and I would recommend him to anyone . My husband will come to him next More
by Joy
Employees Worked With
Jim Johnson
April 06, 2017
Kevin and Allysa were very helpful Kevin and Allyssa were great. This is the third car I have bought from Kevin and he always makes sure we get what we need. When I had an issue with t Kevin and Allyssa were great. This is the third car I have bought from Kevin and he always makes sure we get what we need. When I had an issue with the car though no fault of Kevin's he helped me fix it quickly. Allyssa was prompt and courteous and also help immensely More
by shugyojmie
Employees Worked With
Kevin Bright, Rich Thomas, Alyssa Gonzalez, Chad Anslow
April 06, 2017
Really do not care to sell new cars Started out had to call dealership from dealership to get waited on went to lounge for service because at counter they put their back to me and looked Started out had to call dealership from dealership to get waited on went to lounge for service because at counter they put their back to me and looked at a computer. I called asked ,I am here to buy new car please help me everyone in lounge laughed. Glen the manager came out with apologies and found Derek . after 9 hours I left with my new car but Derek bragged up the road side service and towing and I mentioned good I could take coverage off insurance policy after 350 miles I find out no, it only covered towing to an authorized dealership no where else. I asked if any restaurants closely to walk to and Derek says no, realize I started contract at 9 am after 6 pm I am still there starved seems a car would be available to get food. At 10 am they had my keys to my vehicle. Also now for test drives they have $40 gift card. Since I bought the car I think I should receive it Derek forget so the next day I called and asked and explained I didn't use email much so he did send me a 50.00 card but again I had to take time to get back to him which is like 4 calls. I get warning light I am out of fuel at 350 miles I hoped service would not be this soon. I call Glen the general manager I believe and talk about the whole poor experience and he send me $200.00 also in gift cards.Then I call him back after finding out i need to have car servicede and I was not happy with the whole experience he said he is done with me and don't call him again and said to call randywise chevrolet to make appointment with randy wise. On Friday I did and the lady's father had a heart attack and I left message. Today I contacted her and she cares less of my side. Told me her father died and not to yell which I want. All I asked for was a phone call with randy wise. She hung up on me. So I lost both parents 26 days apart in 1995. I am a disabled vet but she shouldn't be back at work if it is to soon ,don't take it out on me this is her job. So bottom line they cover each others ... If you don't like what they did its your problem not theirs now I have a lifetime of service with a dealer I have had a very poor experience with. And also she said i will never speak to Randy Wise. Sorry mister high and almighty to have tried to use 10 minutes of your valuable time there was more problems with this sale like the added policy's covering if car is total loss in accident Hyundai pays off the car NO i find out what little my insurance will not cover the company will .Please don't brag up items if they are just half truths I thought that type of 1970 car sales was gone for good but its doing fine here.$200.00 extra dollars is a lit of money but I expect to remember buying a new car as fun and a happy time not being disgusted and more less ignored now. More
by woody
Employees Worked With
Derek O'Keefe, Glen Bridarolli
April 03, 2017
Rave review? Yep! I have always dreaded having to buy a vehicle. Why are there so many jokes about bad car salesmen? Because there are plenty of them! Over the years I have always dreaded having to buy a vehicle. Why are there so many jokes about bad car salesmen? Because there are plenty of them! Over the years I have dealt with many salesmen who didn't care what I wanted, what I needed or who didn't care about my budget. Walking into Randy Wise and dealing with Jim Johnson was an entirely different experience! He wanted to make sure I had a reliable vehicle, one that I could afford, and one that would be a perfect fit for me. Jim spent quality time with me and didn't waste anytime finding me my new vehicle. It took less than a day to find the car and sign the papers. I couldn't be happier with my experience and have already started telling my friends to stop and see Jim if they need a vehicle. Rest assured that when you walk in to Randy Wise, Jim will make sure you drive away in the vehicle that is the best fit for you! Thanks, Jim for all of your help!! More
by Keith
Employees Worked With
Jim Johnson
April 03, 2017
Very relaxing atmosphere We went in to buy a newer car for me and my wife and ended up getting the perfect one for our needs evendors better then what we hoped. We went in to buy a newer car for me and my wife and ended up getting the perfect one for our needs evendors better then what we hoped. More
by Hippyjoe
Employees Worked With
Jim Johnson
April 03, 2017
Finally, Good dealers do exist! After dealing with a less than reliable car for far too long, and less than impressive service departments all of the state of Michigan... I am reliev After dealing with a less than reliable car for far too long, and less than impressive service departments all of the state of Michigan... I am relieved to say that due to the efforts here at Randy Wise, I am now in a brand new RELIABLE vehicle. I have never in my life experienced a pleasant car buying until now. After Jim Johnson helped my sister get into a new vehicle and she raved about how awesome he was, I figured I'd give him a try. I'm very thankful for him and the Randy Wise team for finding a car that suited my needs perfectly, and doing it with such ease. I'm a customer for life. More
by Aubrie2005
Employees Worked With
Rich Thomas, Scott Kangas, Jim Johnson
April 03, 2017
Hands done easiest experience I went in looking to trade in my traverse with 100,000 miles, knowing I would be losing a decent amount of money. Jim went above and beyond to get a c I went in looking to trade in my traverse with 100,000 miles, knowing I would be losing a decent amount of money. Jim went above and beyond to get a car that was exactly what I needed with enough rebates to cover the amount I was losing on my old car. Even after the papers were signed it was noticed that the car had a few scratches that we had not seen previously. Jim made sure within the week it was back into service to get it taken care of. I have always been loyal to a different dealership when buying new cars, but Jim has officially won a new costumer who will continue to use his services for all future purchases! More
by Sedaigle
Employees Worked With
Jim Johnson
April 01, 2017
Awesome customer service! The Randy wise team went above and beyond for me and my family! Any vehicle shopping in the future will be through them, highly recommended! The Randy wise team went above and beyond for me and my family! Any vehicle shopping in the future will be through them, highly recommended! More
by Adam32
Employees Worked With
Derek O'Keefe
