Randy Wise Auto Mall

We were shopping around for a more fuel efficient vehicle than our 09 Equinox. We had tried the Ford Dealer and our daughter who had bought a used vehicle from Randy Wise suggested we stop there and check o than our 09 Equinox. We had tried the Ford Dealer and our daughter who had bought a used vehicle from Randy Wise suggested we stop there and check out the Hyundai vehicles. We were impressed with the gas mileage of the ones we saw on the lot when Joe Riley came out to offer us a look into various vehicles. I will also say it was the evening just before the five inches of rain we got that flooded most of the county. He didn't hurry us along and made the decision to buy easy and painless. He went out of his way to explain all the uses of all the gadgets on our new Tucson. Over all the Tuscon we purchased was less than the prices of other vehicles we looked at but better quality. We did have a small problem when we checked out the Tuscon with the key in the ignition that one of the wipers streaked badly and it was fast and efficiently fixed. I can't say enough about how friendly and helpful all of the people we talked to and Randy Wise were during our purchase of the 2012 Tucson. Thank you all and we'll definitely be going there for all our oil changes and auto servicing! More

Joe and Brad are good poeple and I am very gratful that God's Holy Spirit prompted me to come and buy our cars from you. Joe is very friendly and I look forward to doing more business with you in the futur God's Holy Spirit prompted me to come and buy our cars from you. Joe is very friendly and I look forward to doing more business with you in the future. Rev. Kevin Spencer More

Greeted with a friendly attitude and was walked thru the whole process and the people i worked with had alot of patience for me and my cituation and was kept posted during the whole thing whole process and the people i worked with had alot of patience for me and my cituation and was kept posted during the whole thing More

From Joe's first phone call to me after i had applied from a website looking for my genesis coupe. Joe was and has been very friendly courtesy and professional in helping me track down and getting me my from a website looking for my genesis coupe. Joe was and has been very friendly courtesy and professional in helping me track down and getting me my car. I had actually came in 3 weeks prior to get the ball rolling and through the whole process between Joe and Brad getting involved to get my car up here from another dealer out of state was a very great experiance. When it was time to pick up my car the other dealership messed up and had not delievered my car to Randy Wise Hyundai. But between Joe and Brad stepped up and we made the deal and i was given Joe's new lincoln to drive until my car showed up so i would not be stranded without a car. I can not recommend highly enough how great everyone has been and will tell everyone my experiance i had. Im sure i will be back to buy my next hyundai or who knows maybe a lincoln next time..lol More

Everything was good in all areas except was the Siruis radio was not on. I had to call Sirius on the way home. I ask the salesperson to have this done. He even followed up the though on this. No reply. radio was not on. I had to call Sirius on the way home. I ask the salesperson to have this done. He even followed up the though on this. No reply. More

Ron Zerka is a great guy, and very friendly. I recommend everybody to go see him, because Ron is the man for the job.Thx everybody to go see him, because Ron is the man for the job.Thx More

I could not ask for better service from our sales person Kevin Bright he was friendly and new what he was doing. And he sold us a great car. Thanks Richard Trask Kevin Bright he was friendly and new what he was doing. And he sold us a great car. Thanks Richard Trask More

Randy Wise and GM team up to make me a satisfied customer: I was set on purchasing a used Saab. I wanted a specific year and specific transmission among some other things. My search led me from customer: I was set on purchasing a used Saab. I wanted a specific year and specific transmission among some other things. My search led me from my hometown of Westlake, Ohio to Randy Wise in Michigan. I called a week prior to inquire about the car; right off the guys at Randy Wise were good communicators. Emails responded to and Joe was always reachable by phone. The two gentleman, Joe and Joseph both made sure I had all of my questions answered and I was completely comfortable and ready before i made the trip to Michigan. I was greeted in Michigan to fun, friendly, and most importantly knowledgeable staff. I was out the door with my new-used car in less than an hour with directions for lunch. The drive home was great - all that was expected. the Saab drove beautiful as the one I had driven in Ohio the week before to get a feel for it...it was all I was looking for. The next day while running some errands the clutch cable gave out - an issue neither myself or Randy Wise could have diagnosed previously. My frustration gave through to relief the next day when the guys did all that was necessary to make everything right. I was sent to the nearest GM dealership, which was great considering the 3,000 / 3-month warranty states it must be repaired at the dealership (of purchase...I believe) Either way GM took great care of me in lieu of Randy Wise - they hadn't even spoken to Randy Wise yet and they gave me a loaner vehicle free of charge until the part came in and the Saab was repaired. It is now a week later and it's driving as well as it did on the way home from Michigan. Here's to years of trouble-free use ahead! Thanks to both Joe's and thanks to Randy Wise and GM More

Andrea Stead, was so nice and made me feel comfortable and I did not feel pressured at all which is a plus in my book! She took the time to find the perfect car for me and my family! She went over and bey and I did not feel pressured at all which is a plus in my book! She took the time to find the perfect car for me and my family! She went over and beyond going to two different dealers to find different cars for me! I will diffidently be referring her to all my friends! More

All three employees spent time on the phone (twice) and in person (3 visits)to assist us in the purchase of our first Lincoln.The showroom was clean and pleasant and we were offered refreshements while we in person (3 visits)to assist us in the purchase of our first Lincoln.The showroom was clean and pleasant and we were offered refreshements while we waited. Kevin got us the lowest possible interest rate.Joe showed us how to operate the special features and had the vehicle ready on time for pick-up.Enjoyed the no pressure experience.Great teamwork. More