Randy Wise Auto Mall

I was first contacted by Andrea months ago when I was looking for a trade. She wasn't pushy and contacted me about once a month until i said was ready to shop. Was showed a few different cars, but they looking for a trade. She wasn't pushy and contacted me about once a month until i said was ready to shop. Was showed a few different cars, but they seemed to want to push a vehical in a higher price range (since i qualified for a loan). I did end up buying a vehical from Andrea, at a great price that needed some work. At first they didn't want to show me this car! Maybe because it was dirty since they just got it on trade. Maybe it was just because it was the end of the month, but they seemed quite scattered. couldn't find keys, didn't have a vehical they thought they had, all kinds of excuses it seemed, but in my eyes, it all worked out. I had been saving for a few months, was looking for a cash deal and ready to buy something nice asap. They were very pleasant to deal with and Andrea seemed nice, but i felt she was being coached on what to say and what to show us because she had to keep going to JJ. They let me take the car over night once they finally found the keys so I could take the car to the mechanics the next morning. After finding out from my mechanics what it needed and it being the end of the month, JJ and Andrea were ready to make a deal. I was in a time crunch so didn't have time to BS back and forth on a price, JJ gave me a number, it fit my budget and was in line with what i was willing to pay. I feel i got a good deal, but still have to fix the problems myself. I looked at the car late 1 day and purchased it the next. Paperwork seemed to take forever since i was in a hurry, but in actuality it was a quick over all process. Since it was last minute, they only had it quick cleaned (aka garbaged out and washed outside but no real clean), and an oil change, but didn't fill the gas tank which we thought was weird... The next day, i gave it a good scrub and cleaned it all out and filled the tank myself and will soon have a good running/ no problems vehical. More

My expericence was a good one. I would reccomend my family and friends to come to Randy Wise to purchase a car. Overal I am pleased. family and friends to come to Randy Wise to purchase a car. Overal I am pleased. More

My car was broke into while in their care. All my stereo equipment was stolen, my door damaged and the door handle broke. They never even called me to tell me. I found out when I called to see if my servic equipment was stolen, my door damaged and the door handle broke. They never even called me to tell me. I found out when I called to see if my service work was done. I asked about a police report and was told it was my responsibility. The service manager stated that the dealership has been having a rash of car break in's. He guessed about 8 in the past couple of weeks. My question to him was if Randy wise auto mall was having this much trouble with customer cars being broke into, why would they continue to park them outside. Maybe they should hire a security guard. I was also told I needed to file a claim with my insurance company because Randy wise was not responsible for damage occurring to customers vehicles while in there care. How's that for service! More

My husband and I decided to purchase on a Saturday of a holiday weekend!! Not only did we get great customer service and a fair price for our trade we left with a car!! Not every where could we get that holiday weekend!! Not only did we get great customer service and a fair price for our trade we left with a car!! Not every where could we get that level of service at 2:00 in the afternoon!! Scott bent over backwards to make us happy and I will buy every future car from him! You couldn't ask for a better new car salesman....thank you!! More

when I first walked in the door, JJ came right up and introduced his-self. I had found a vechicle on line that I really like, but it was at the dealership in Clio.. JJ had it delivered the very next mor introduced his-self. I had found a vechicle on line that I really like, but it was at the dealership in Clio.. JJ had it delivered the very next morning (as I went there at 7pm) and I fell in love with it... Joe helped me with getting everything wrapped up....Heard a noise in my car that I didn't like it so I'm bringing it back this wednesday to have it looked at... Everything has gone very smoothly and everyone has been very helpful... I would definately come here again and also recomend my friends & family to come here also... My overall experience has been great... no complaints at all.... More

Scott Tell greeted me when I arrived and quickly got me test driving a couple cars; and was very patient while I compared models, features & prices (which he had demostrated). He was very informative, kno test driving a couple cars; and was very patient while I compared models, features & prices (which he had demostrated). He was very informative, knowledge and respectful in helping me find & purchase the new car I wanted. His goal and was that I would be happy with the car I chose. Brad & Kevin were also, helpful & informative in their respective positions. I was very impressed by the team work and at this dealership. More

I stopped off to trade in my car for a Hyundai Santa Fe. Don Eickhouff was very helpful in assisting me with my cars appraisal and a very speedy closing. Thank you very much. Martin Don Eickhouff was very helpful in assisting me with my cars appraisal and a very speedy closing. Thank you very much. Martin More

Very happy with service--friendly and accommodating. Will return and send friends. Each service member listened to our needs and did their best to meet them. We love our car!! return and send friends. Each service member listened to our needs and did their best to meet them. We love our car!! More

I absolutely love my new 2013 Lincoln MKS. The choice of suspensions sealed the deal. I also got my new 2009 Lincoln MKS through Ron Zerka. I highly recommend him for his friendliness, professionalism and suspensions sealed the deal. I also got my new 2009 Lincoln MKS through Ron Zerka. I highly recommend him for his friendliness, professionalism and willingness to meet my new car needs. Thank you Ron Zerk S More

I came in to look at SUVs and ended up buying one that was one sale. I like sales. It was the vehicle that I wanted to buy. Kevin Bright was great and friendly. And I would recommend him to anyone that I was one sale. I like sales. It was the vehicle that I wanted to buy. Kevin Bright was great and friendly. And I would recommend him to anyone that I know who is looking to buy a car or suv. I will not go to another salesman now that I have met him. More