Randy Wise Auto Mall

Great service, car and experience! My husband and I went to Randy Wise to purchase a new vehicle. I wasn't sold on the Hyundai brand but after speaking to my salesman Keith Farris, he My husband and I went to Randy Wise to purchase a new vehicle. I wasn't sold on the Hyundai brand but after speaking to my salesman Keith Farris, he provided some information that made me reconsider. When my husband and I picked up our new car, the process was seamless and everything was in order. It rained on my way to work this morning but I was very happy with the way my new car handled the roads. Thanks again for all of your help Keith and you were right, the car made me a believer! Mrs. Goines More

BUYING EXPERIENCE GREAT EXPERIENCE IN BUYING A VEHICLE FROM THE RANDY WISE FAMILY.... EVERYBODY WAS VERY HELPFUL IN THE DECISION I MADE....I LITTLE SO PROCESS IN THE FI GREAT EXPERIENCE IN BUYING A VEHICLE FROM THE RANDY WISE FAMILY.... EVERYBODY WAS VERY HELPFUL IN THE DECISION I MADE....I LITTLE SO PROCESS IN THE FINANCE DEPARTMENT AND GETTING THE STATE PAPERWORK PROCESSED...NOT SURE WHAT THE EXTRA 24.00 DOLLAR CHARGE WAS FOR IF I HAD TO WAIT TO GET MY REGISTRATION IN THE MAIL....THE DEALERSHIP NEEDS TO WORK A LITTLE FASTER IN THESE TWO FIELDS More

Fantastic Experience Our experience was amazing at Randy Wise today. We made an appointment and came in specifically for a certain vehicle. Upon arriving, we were told the Our experience was amazing at Randy Wise today. We made an appointment and came in specifically for a certain vehicle. Upon arriving, we were told the vehicle had been sold. We were working with Keith Farris and he made the announcement easier. He found us a different car that was actually better than what we originally came in to get. He was amazing and really helped turn the experience around. More

Ignores problems Wife took our Malibu in for a oil change a tire rotation, 1st time they did not do the tire rotation said they would do it next time. This time they c Wife took our Malibu in for a oil change a tire rotation, 1st time they did not do the tire rotation said they would do it next time. This time they can't find wheel lock key (which was in the car the 1st time the car was taken in). The service writer tells my wife they can take the wheel locks off but it will scratch her wheels but it's not a big deal and she can just drive with 4 lug nuts instead of 5... Then blame the salesperson for never giving her the wheel lock key (funny thing was I bought the car from myself when I was selling, it was in there) We have called the service manager 5 times and he is never available and does not call back.. Clearly avoiding the situation! I will never be back to any Randy Wise Dealer because of this 1 experience More

Great service Mr. Trevarrow knew exactly what i wanted when I didnt even know what i wanted! im very pleased with the suv he helped me purchase! he took his time an Mr. Trevarrow knew exactly what i wanted when I didnt even know what i wanted! im very pleased with the suv he helped me purchase! he took his time and was very informative. More

Great Customer Service Mr. Farris was very informative and determined to ensure I purchased the vehicle I wanted instead of selling a vehicle my credit would allow. This is Mr. Farris was very informative and determined to ensure I purchased the vehicle I wanted instead of selling a vehicle my credit would allow. This is an exceptional quality for any salesperson. Mr. Farris made my experience worth the my time and I would definitely return to purchase my vehicle from him. I also would refer anyone I know looking to buy a new or used vehicle from Mr. Keith Farris. More

Good experience! Got the Buick Regal I had been looking for! Rob was awesome! Would highly recommend him to anyone looking for a new car, he made my first car buying e Got the Buick Regal I had been looking for! Rob was awesome! Would highly recommend him to anyone looking for a new car, he made my first car buying experience very enjoyable. More

pleasant expierence Brandon was very nice to work with and im very happy that he took his time and was patient. I would highly recommend going to him if you want someone Brandon was very nice to work with and im very happy that he took his time and was patient. I would highly recommend going to him if you want someone to be kind and respectful. More

Love my truck Mr. Trevarrow gave me one of the best experiences when looking for a vehicle. He was very through and made sure I was happy and comfortable. Mr. Trevarrow gave me one of the best experiences when looking for a vehicle. He was very through and made sure I was happy and comfortable. More

Best car buying experence, ever! I didn't pull into Randy Wise Auto Mall thinking I'd be leaving with a new vehicle but after all the lengths the entire staff, that I dealt with, went I didn't pull into Randy Wise Auto Mall thinking I'd be leaving with a new vehicle but after all the lengths the entire staff, that I dealt with, went through how could I not leave with a new car! I must say it's the first time I've ever purchased a vehicle and felt more like I was just having an afternoon with friends then buying a car! Everyone there was professional, friendly, courteous, accommodating and overall wanting to make my experience a wonderful one......and it absolutely was! I will definitely be a returning customer and passing the word along to anyone considering purchasing a new vehicle! A big thank you Rick, Rob, Michael and Mike!!! More