
Randy Marion Kia Salisbury
Salisbury, NC
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My Stinger had paint issues and was taken to Gerry Wood. I have to say this service department should be used as an example as to how every service department s had paint issues and was taken to Gerry Wood. I have to say this service department should be used as an example as to how every service department should run!! George Coombs and the body shop we’re outstanding!! Everyone was courteous, respectful, and knew what they were talking about. Thank you for all you did for me. I would highly recommend Gerry Wood!! PS. To the guy that painted my car, YOU DID AN AMAZING JOB!! I LOVE IT AND THANK YOU!! More
Pre-vacation, service! I always get great service at Gerry Wood, they are prompt, friendly, professional, and keep you up to date on your service needs of your car and infor I always get great service at Gerry Wood, they are prompt, friendly, professional, and keep you up to date on your service needs of your car and inform you of any other needs you may have and when your car is ready. Thank you Gerry Wood Service! More
Heidi was great from the time she greeted me until my fe Heidi was great from the time she greeted me until my deal was finished. She answered all questions and made it a good experience. Would buy from her Heidi was great from the time she greeted me until my deal was finished. She answered all questions and made it a good experience. Would buy from her again. More
Great Dealership and Great People My husband and I met Jimmy when we were looking to purchase a Kia Telluride throughout the process Jimmy was informative, kind and genuine. It's very My husband and I met Jimmy when we were looking to purchase a Kia Telluride throughout the process Jimmy was informative, kind and genuine. It's very rare to meet anyone and definitely not someone in sales who goes out of their way to connect with your family. In fact we found that Jimmy works on the Gerry Wood Chrysler side and just happened to be on the Kia side the day we first came for a visit. The fact that he went above and beyond after that speaks even more to his character. We can't say enough about how much this car buying experience was truly out of the ordinary. For the owners at Gerry Wood please give an accomdation to Jimmy as you can buy a car from anywhere but people buy from people they like and Jimmy is a one of a kind asset to this dealership! More
Great experience Both Heidi and Mr. Flores were fabulous. Heidi took time with me and never made me feel rushed. She's the best. Customer service is what it's all abou Both Heidi and Mr. Flores were fabulous. Heidi took time with me and never made me feel rushed. She's the best. Customer service is what it's all about Mr. Flores also is an excellent people person. More
Awesome as always! They service guys are really friendly and always keep me posted on my service being done. The lobby is nice with snack, tv and WiFi. They service guys are really friendly and always keep me posted on my service being done. The lobby is nice with snack, tv and WiFi. More
Very happy Heidi was great she took time with us. She showed us cars that I was interested in and recommended others. Very happy with my car Heidi was great she took time with us. She showed us cars that I was interested in and recommended others. Very happy with my car More
Good job! We had a recall and Gerry Woods Kia followed through with us to be sure all work was completed to our satisfaction. They even washed our van afterward We had a recall and Gerry Woods Kia followed through with us to be sure all work was completed to our satisfaction. They even washed our van afterwards. More
Great Buying Experience We bought a new Kia Sorento and the experience was perfect. Everyone was so nice and friendly. We dealt With Brittany Kurtz and she did an excellent j We bought a new Kia Sorento and the experience was perfect. Everyone was so nice and friendly. We dealt With Brittany Kurtz and she did an excellent job. She made sure we got the deal we wanted and we left there with the exact vehicle we wanted. I highly recommend Gerry Wood Kia and Brittany Kurtz. More
Interestfree Loan Purchased car but did not have title of my trade in with me. Told them I was heading out of state for a family funeral. This was 7 PM Friday. Asked Purchased car but did not have title of my trade in with me. Told them I was heading out of state for a family funeral. This was 7 PM Friday. Asked me for a $500 dollar check which they said they would hold until I could get back in with the funeral Brought the title in on Monday as promised, leaving before the funeral was over to honor my commitment. Got into town after driving all the way from Tennessee and they had deposited the check. I said okay write me a check. No, I have to wait 10 days. Never again. Now they have an interest free loan from me. Odd, they didn't offer me an interest free loan. More