Randy Kuehl Honda

Tim is very professional and assisted me in understanding how to purchase a vehicle in today's market, including ensuring I had all the information I needed to make my decision, and about the features I was how to purchase a vehicle in today's market, including ensuring I had all the information I needed to make my decision, and about the features I was interested in. Since I paid a deposit for a vehicle not yet in production, Tim has courteously provided me updates to the vehicle production timeline and anticipated arrival to dealership dates - he continues to do this weekly which gives me peace of mind that this entire process will be painless. I really appreciate the time Tim took with us, and continues to assist us with this purchase! This is the second Honda purchase I've been involved with in 10 years, and I have nothing but good experiences with Randy Kuehl Honda, including the excellent service department. More

Jon and the team at Honda made our purchase of our new van quick and easy! Jon kept in the loop every week with updates on our build. We would highly recommend Randy Kuehl Honda. van quick and easy! Jon kept in the loop every week with updates on our build. We would highly recommend Randy Kuehl Honda. More

They all did great. Chris Kaegbein (Crazy Honda Chris), Chanin Dirks, Dan Quinby, Justin Mitchell. Chris Kaegbein (Crazy Honda Chris), Chanin Dirks, Dan Quinby, Justin Mitchell. More

I came in for a walk in oil change and the customer service was great! service was great! More

Great experience at this dealership. Flawless from beginning to end. Chris Kaegbein explained the vehicle features, procedures, and what to expect in clear terms. Highly recommend this d Flawless from beginning to end. Chris Kaegbein explained the vehicle features, procedures, and what to expect in clear terms. Highly recommend this dealership for any Honda purchases..!!! More

Service recall completed in less than a day, along with the requested "look ats"! Good job Randy Kuehl Honda!!! Great customer support John!! the requested "look ats"! Good job Randy Kuehl Honda!!! Great customer support John!! More

Staffs were attetentive and polite. The facilty is neat and clean. The waiting area should provide some bottle drinks for costumers. The facilty is neat and clean. The waiting area should provide some bottle drinks for costumers. More

Both good guys to work with. Made getting my new car a lot of fun. Made getting my new car a lot of fun. More

Service was great, as expected - timely, efficient, friendly, clean, complete, easy, convenient. It was even a pretty nice day for the weather. friendly, clean, complete, easy, convenient. It was even a pretty nice day for the weather. More

My tires were close to needing replaced. I asked to have the technician inspect for wear. If they needed replacing DO NOT rotate the tire. If they were good, rotate them. Two of the four I asked to have the technician inspect for wear. If they needed replacing DO NOT rotate the tire. If they were good, rotate them. Two of the four tires needed replacing so the tires were rotated. At checkout I asked why the tires were rotated when I specifically asked them NOT to be rotated. The answer I got at check-out from the second customer service representative was, "your first intake customer service representative is at lunch. You'll have to ask him. I can sell you two new tires if you want." I paid the $17.00 tire rotation fee and went to Sam's Club to purchase four new tires. This issue could have been resolved if I was informed, while I waited for my car in the waiting area, that two of my tires needed replacing. Did I still want them to be rotated or not? Would I like to purchase two new tires? This is the sixth survey I've been asked to complete since this incident happened. I have never had a follow-up from the Service Department wanting to resolve the issue. It makes you wonder if these surveys are ever looked at. More