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Randy Kuehl Honda
Cedar Rapids, IA
4,991 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,991 Reviews of Randy Kuehl Honda
September 22, 2023
I was skeptical coming in however I did my research. Thank goodness they treated me with respect and when I got my car, I started to cry. There was no judgment and I left with my dignity in tact! Thank goodness they treated me with respect and when I got my car, I started to cry. There was no judgment and I left with my dignity in tact! More
by cuptain1981
Employees Worked With
Jon Dugan, Justin Mitchell
September 21, 2023
I was leaving on an extended trip to Idaho departing on Wednesday, August 30, 2023. I submitted my Odyssey for the repair of the TPMS Warning indicator on Monday, August 28, 2023 That day I paid $166. The Wednesday, August 30, 2023. I submitted my Odyssey for the repair of the TPMS Warning indicator on Monday, August 28, 2023 That day I paid $166. The next day the warning indicator reappeared, I asked that the problem be fixed or I could have the repair performed in another Honda Service shop in Idaho. The Service Manager said they could not do it that day and no they would not refund my payment. The argument was that he had to check with Honda because they published the diagnostic procedures and they (Honda) were responsible. The service manager's explanation and argument were so outrageously convoluted and incomprehensible and I left the service facility confused, disappointed, and ANGRY. I consulted the Tom Scott Honda service facility in Nampa, Idaho and they could not comprehend the argument that I was presented. I will try again for satisfactory service when I return to Cedar Rapids on October 12, 2023. I will get my satisfaction with the repair or my money returned. More
by WMSAUL
Verified CustomerEmployees Worked With
David McCuskey
September 20, 2023
Efficient and informative. Not having what we wanted, they found one right away. Going from a 2001 S10 to a new Ridgeline was quite a step up. Christopher Kaegbein had some vid Not having what we wanted, they found one right away. Going from a 2001 S10 to a new Ridgeline was quite a step up. Christopher Kaegbein had some videos on CrazyHondaChris.com that went through a lot of setup and features that were helpful. More
by Tim Dorgan
Employees Worked With
Jason Tedford, Christopher Kaegbein, Isaac Sorensen
September 20, 2023
Isaac was very friendly and personable. When he didn't know the answer to a question, he was quick to get the answer from someone who did and relay it back! I felt just the right amount of When he didn't know the answer to a question, he was quick to get the answer from someone who did and relay it back! I felt just the right amount of pressure (it is sales after all) but didn't feel badgered to make a purchase. Would definitely recommend Isaac and Randy Kuehl to my friends! More
by MMeister
Employees Worked With
Jason Tedford, Justin Mitchell, Isaac Sorensen
September 19, 2023
I have delt with Honda in its old location. This new facility is nice and friendly to all who enter. It is convenient having an indoor service area for all weather types. This new facility is nice and friendly to all who enter. It is convenient having an indoor service area for all weather types. More
by AROD1626
Employees Worked With
David McCuskey, Jeff Moss, Mark McGlumphry, Justin Mitchell
September 19, 2023
The buying process was pretty easy. The hard part was finding a car to test drive. This was a problem for almost every dealer and brand we went to. The hard part was finding a car to test drive. This was a problem for almost every dealer and brand we went to. More
by New2024CRV
Employees Worked With
Jason Tedford, Jon Dugan
September 18, 2023
Very friendly. Educated me on all the new digital stuff. Chris was fun to work with. I called after the deal was made to have some work done on the smell of smok Educated me on all the new digital stuff. Chris was fun to work with. I called after the deal was made to have some work done on the smell of smoker in the car and he was quick to schedule it. More
by loiskrohn
Employees Worked With
Tim Carson, Christopher Kaegbein, Jeff Moss, Justin Mitchell
