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Randy Curnow Buick GMC - Service Center
Kansas City, KS
134 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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134 Reviews of Randy Curnow Buick GMC - Service Center
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Verified Customer
November 01, 2023
Terrible experience! Third time I've brought the vehicle back for the same issue. Don't believe the vehicle was ever even examined. Third time I've brought the vehicle back for the same issue. Don't believe the vehicle was ever even examined. More
by RAYCHLEBICKI
Employees Worked With
Rafael
October 31, 2023
Dealer always tries hard to make sure that they please. Joe in service does a great job communicating and doing what need to be done to get the job done. Thanks joe. Give him a raise Joe in service does a great job communicating and doing what need to be done to get the job done. Thanks joe. Give him a raise More
by MCTECH4U
Employees Worked With
Joe oliver
October 27, 2023
Offered and accepted a free oil change. I usually do my own service maintenance, but I was do for an oil change so figured why not get it for free. Service center tried to upsale me by show I usually do my own service maintenance, but I was do for an oil change so figured why not get it for free. Service center tried to upsale me by showing me condition of cabin and engine air filters. I knew they needed to be changed and had already purchased replacements. When I returned home and went to replace my air filter I found that none of the screws had been tightened down and one was missing. I returned to dealership to have fixed. My free oil change cost me two trips to the dealership and wasted time. I was disappointed at the least and not sure I have trust in service center for future needs. More
by JOSHLAURAHUYETT
Employees Worked With
Joe
October 25, 2023
As always, the people at Randy Curnow took great care of us in the purchase of our new car! We have purchased numerous new and used vehicles from them over the years and they treat us like family. I highly us in the purchase of our new car! We have purchased numerous new and used vehicles from them over the years and they treat us like family. I highly recommend them if you are in the market for a car, SUV or truck. More
by KBENNETT3
Employees Worked With
October 13, 2023
This is the closest dealership to where I live. I have done business with this dealership off and on over the years. I have not had a bad experience as of yet. I wish to develop a stronger relatio I have done business with this dealership off and on over the years. I have not had a bad experience as of yet. I wish to develop a stronger relationship with Curnow. I own three GMC vehicles and I would like to feel confident in bringing my vehicle to Curnow as a first decision. However, price is always going to be a MAJOR factor in my decisions. More
by Lanny
