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Randy Curnow Buick GMC - Service Center
Kansas City, KS
134 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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134 Reviews of Randy Curnow Buick GMC - Service Center
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May 11, 2023
Excellent service. Was prompt, Courteous And advised us of what they would be doing. Have always had excellent service. Was prompt, Courteous And advised us of what they would be doing. Have always had excellent service. More
by KASUVA
Verified CustomerEmployees Worked With
Do not recall who we had in service department.
May 06, 2023
Excellent service! My service technician keep me informed on the status of my service! It was a pleasant experience! They are professional in their jobs! My service technician keep me informed on the status of my service! It was a pleasant experience! They are professional in their jobs! More
by JMOONEY2
Employees Worked With
Joe Dizmang, Mike McCabe
May 02, 2023
This was my first service experience with Randy Curnow. Came in for an oil change and a driver's side puddle light malfunction. Got oil changed, the light had to be ordered. I told them I would come back Came in for an oil change and a driver's side puddle light malfunction. Got oil changed, the light had to be ordered. I told them I would come back same day around 5:45pm. Went to leave and they misplaced my wheel lock key. Took time to find it. Never got service paperwork to see what was completed or the results. I came back at 5:30 actually and was told that service was closed and I had to come back next day. I don't really live close so that's an issue. Came back next day to get part. Finally fixed as there was issue with voltage. Still never got service paperwork from the service tech Josh. Just not a very good experience the first time. More
by JoshuaHanson
Employees Worked With
Josh in service
April 12, 2023
Usually have a good experience with the service department but this one was not. Didn't even look at my car for a few days after I brought it in and didn't offer to help me out with loaner or anyth department but this one was not. Didn't even look at my car for a few days after I brought it in and didn't offer to help me out with loaner or anything. Had to call my salesman I work with to help me out. Would have picked up my car and gone somewhere else if I didn't have to use my extended warranty there More
by DBARKER5
Employees Worked With
Joe Dizmang
April 12, 2023
Joe oliver and Raphael are the best. They have really tried hard to make all the issues with my truck good. We would like to thank them for their hard work and dedication. They have really tried hard to make all the issues with my truck good. We would like to thank them for their hard work and dedication. More
by SHNATUREPHOTO
Employees Worked With
Joe Oliver and Raphael
