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Randy Curnow Buick GMC - Service Center

Kansas City, KS

4.2
134 Reviews

134 Reviews of Randy Curnow Buick GMC - Service Center

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May 20, 2023

Curtis, Bobby and the whole RC team did an amazing job. My best car purchase experience. More

by DOUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby, from the finance side
May 22, 2023 -

Randy Curnow Buick GMC responded

Thank you so much for your review! We look forward to seeing you in the future!

May 19, 2023

I still had alerts in my dash when I picked it up for tire pressure More

by DOUG.MANNONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
May 19, 2023

Joe took excellent care of us. On a previous survey I had noted a couple of things that I felt could be improved. Today they were handled perfectly! Thank you Joe! More

by JOSHGABE1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
May 22, 2023 -

Randy Curnow Buick GMC responded

Thank you so much for your review! We look forward to seeing you in the future!

May 18, 2023

Rafael in service was very helpful. The other gentleman that took payment was nice and kind. More

by vrjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Montavy
May 19, 2023 -

Randy Curnow Buick GMC responded

Thank you so much for your review! We look forward to seeing you in the future!

May 18, 2023

Lifetime annual detailing! I look forward to how well my truck looked when they are done! Vernon was my awesome shuttle driver! Friendly, engaging and interesting ! Great exper More

by 02TGSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chevis Reid is awesome to help you buy a vehicle. He listens to what you want and takes care of you! , Joe Dizmang
May 19, 2023 -

Randy Curnow Buick GMC responded

Thank you so much for your review! We look forward to seeing you in the future!

May 16, 2023

The valve Cao squeal was fixed. In the process, another issue was created. Still don't have my car back. The valve cap was a known defect, so why wasn't there a known why to fix it More

by JKML8246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heidi Greeve?, Joe Dizmang, Mike McCabe
May 14, 2023

They were able to work me in on a Saturday morning. This was greatly appreciated as I had a flat tire. Josh, the service associate provided exceptional service to me and the other customers. On a sc More

by MSLIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dizmang, Mike McCabe
May 15, 2023 -

Randy Curnow Buick GMC responded

Thank you so much for your review! We look forward to seeing you in the future!

May 13, 2023

The service department had my new key fobs quickly programmed so I had very little wait time. More

by SCHROEDERS_MOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not notice the name of the employee that helped me in the parts department.
May 15, 2023 -

Randy Curnow Buick GMC responded

Thank you so much for your review! We look forward to seeing you in the future!

May 13, 2023

Bought the vehicle there and had all the maintenance done there as well. Service department is not thorough with their work and over charge. We won't be back! More

by SHAWNH.KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
May 13, 2023

Very good service. Technician was very polite and helpful. Original representative who called to arrange appointment was also extremely friendly. Overall very good serv More

by GARVINJE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gentleman who brought my car to me after service was very friendly and nice also. , Joe Dizmang, Mike McCabe
May 15, 2023 -

Randy Curnow Buick GMC responded

Thank you so much for your review! We look forward to seeing you in the future!

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