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Randy Curnow Buick GMC
Kansas City, KS
373 Reviews
Welcome to Randy Curnow Buick GMC Inc.! We are a family owned and operated store. Our owners are also local. We are located 5 miles East of the Kansas Speedway in KC,KS, which can be easily accessed via I70-78th Street. We are a full service dealer (Sales, Service, Parts & Body Shop). Come see the Curnow difference and be a part of our family. Thank you for your business and reviews! They help us tremendously.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 373 reviews
January 31, 2012
I was sold a Used ACADIA, which was overpriced but was gauranteed a Bumper to Bumper Waranty which was told covered EVERYTHING from BUMPER to BUMPER for a year or so many miles. However after taking the v gauranteed a Bumper to Bumper Waranty which was told covered EVERYTHING from BUMPER to BUMPER for a year or so many miles. However after taking the vehicle in for a check on somethings after a month- they tried charging for the check. Then after 5 months in I am charged for the hatch mechanism and now being charged for things that I asked to be checked the first time like a possible leak- and they want to charge me a few more thousand dollars to take care of the problem- which was told it would be cover in the bumper to bumper warrenty that we agreed on. I would not trust any words coming from this company on the basis of manipulating a gaurantee. More
by christianheathen
Employees Worked With
believe Wes & Ryan
October 05, 2011
I was very dissapointed with my experience with this dealership. The sales staff was friendly but the finance representative has a bit of an ego and his tactics are really a turn off. You just do not fe dealership. The sales staff was friendly but the finance representative has a bit of an ego and his tactics are really a turn off. You just do not feel like they really care if they have your buisness or not. I wouldnt recommend this dealership to anyone and Im actually sad to say that. I have had positive experiences with them several years ago but it has really seemed to decline within the last few years. I left that lot and got the car I wanted at the terms I was comfortable with from another dealership where I actually felt they wanted to sell me a car. More
by CarolineD
Employees Worked With
I do not remember his name but the tall guy mid 30's dark hair
May 10, 2011
The lack of accountability as well as responsibility is an insult to your business due to the direct fact that he is a representative of a CAR dealership. He is a total crook and as a finance manager, not an insult to your business due to the direct fact that he is a representative of a CAR dealership. He is a total crook and as a finance manager, not only did he try to add additional finance charges, but he also tried to push an extended warranty without understanding my needs. In the economy we are in and the predicament that the auto industry is in I believe it is very unwise to put your business in jeopardy by using a dishonorable man who is only out to better serve himself and puts the customer on the back burner, if taking them into consideration at all. The main source of generating your income is by referral and there are too many other dealerships in this city for your business to put itself in danger because of his lack of respect, honesty, and credibility. More
by backinkansas
Employees Worked With
Brent Marston
