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Randy Curnow Buick GMC
Kansas City, KS
373 Reviews
Welcome to Randy Curnow Buick GMC Inc.! We are a family owned and operated store. Our owners are also local. We are located 5 miles East of the Kansas Speedway in KC,KS, which can be easily accessed via I70-78th Street. We are a full service dealer (Sales, Service, Parts & Body Shop). Come see the Curnow difference and be a part of our family. Thank you for your business and reviews! They help us tremendously.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 373 reviews
April 12, 2023
Usually have a good experience with the service department but this one was not. Didn't even look at my car for a few days after I brought it in and didn't offer to help me out with loaner or anyth department but this one was not. Didn't even look at my car for a few days after I brought it in and didn't offer to help me out with loaner or anything. Had to call my salesman I work with to help me out. Would have picked up my car and gone somewhere else if I didn't have to use my extended warranty there More
by DBARKER5
Verified CustomerEmployees Worked With
Joe Dizmang
April 11, 2023
Great customer service! ! Did not have to wait for my service dropped off and with in an hour I was called to pick up my truck. ! Did not have to wait for my service dropped off and with in an hour I was called to pick up my truck. More
by LJHERBIN2911
Employees Worked With
Joe Dizmang, Mike McCabe
April 07, 2023
The maintenance service was very friendly and helpful. The staff is very polite and friendly and if there were any concerns they would look into the situation.😀😀😀 The staff is very polite and friendly and if there were any concerns they would look into the situation.😀😀😀 More
by HDAWSON221
Employees Worked With
Joe Dizmang
March 14, 2023
One of the best service and sales dealerships in the area. They are a little out of the way for me but always work the extra 10 minutes of driving. Friendly, fast and done right the first time! area. They are a little out of the way for me but always work the extra 10 minutes of driving. Friendly, fast and done right the first time! More
by J Michaels
Employees Worked With
Craig Martin and Curtis Martin, Joe Dizmang, Mike McCabe
November 18, 2022
Randy Curnow replaced my equinox transmission under warranty. I had a burning smell of fluid leaking so I took it back to the dealership. They said the refurbished fluid had varnished (did they not se warranty. I had a burning smell of fluid leaking so I took it back to the dealership. They said the refurbished fluid had varnished (did they not service the used transmission before putting it in the car?) and charged me for a flush and did a tune-up. I started having a noise so took it to my trusted mechanic they found the transfer case had been nicked and all of the fluid had drained out. They suspected this happened when the transmission was changed. The transfer case cost me $3,000 to replace it. I called Randy Curnow to inquire and they said the transfer case has nothing to do with the transmission work they would not assist me, even though I took it in right after the transmission work for the burning fluid. I am very disappointed in the dealership that I trusted to take care of my vehicle and have purchased from in the past. I will not be back for service or to purchase a vehicle. More
by Jennifer1199
Employees Worked With
Mike McCabe
July 14, 2022
Took 3 days before I was able to speak to someone who new anything about the car I was interested in (I had to call him) only to find out the car was already sold, yet still on the internet. I will walk befo anything about the car I was interested in (I had to call him) only to find out the car was already sold, yet still on the internet. I will walk before I buy anything at this dealer. I was shopping for a Porsche Carrera. More
by markwhite3045
Employees Worked With
Paul Hill
March 30, 2022
I purchased a new 2021 Jeep Wrangler. Juanita Strapp was excellent to work with and ensured a smooth, honest, and efficient buying process. We drove over 8 hours one way to purchase my Juanita Strapp was excellent to work with and ensured a smooth, honest, and efficient buying process. We drove over 8 hours one way to purchase my Jeep and I would do it again! More
by carey.roach1974
Employees Worked With
Juanita Strapp
