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Randy Curnow Buick GMC
Kansas City, KS
353 Reviews
Welcome to Randy Curnow Buick GMC Inc.! We are a family owned and operated store. Our owners are also local. We are located 5 miles East of the Kansas Speedway in KC,KS, which can be easily accessed via I70-78th Street. We are a full service dealer (Sales, Service, Parts & Body Shop). Come see the Curnow difference and be a part of our family. Thank you for your business and reviews! They help us tremendously.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 353 reviews
August 03, 2023
We recently made our 3rd vehicle purchase from Renee Mccubbin. She provided outstanding service and Stoney helped make sure it fit in our budget. Bobby made sure to review all products and warranties in Mccubbin. She provided outstanding service and Stoney helped make sure it fit in our budget. Bobby made sure to review all products and warranties in finance. We will definitely be back for our 4th car. I recommend this team for your next car buying experience. More
by Markrfoxii
Employees Worked With
August 02, 2023
Biggest issue I have is that when an appointment is set for service, for example an oil change, took way too long to even wait on. Our truck makes us money and the longer the unit is out of service, the mo for service, for example an oil change, took way too long to even wait on. Our truck makes us money and the longer the unit is out of service, the more it cost us. Wish you all had an express lane for oil changes. More
by JAMES@THECARRIAGECLUB.COM
Verified CustomerEmployees Worked With
I can remember the service reps name at this moment.
August 02, 2023
This was the second time for the same problem Maybe if I had been shown the issue it would have helped. I believe that because of my gender I am not given the truth. My car is 7 years old and I expect som had been shown the issue it would have helped. I believe that because of my gender I am not given the truth. My car is 7 years old and I expect some issues but not the same one twice.. More
by DEHAVILLAND63
Employees Worked With
Joe
July 30, 2023
Great experience! They shipped my car to me and I’m in Georgia. 10/10! They shipped my car to me and I’m in Georgia. 10/10! More
by ASHLEYSMITH822
July 30, 2023
Very quick and smooth transaction. Placed my order with Curtis, he kept me informed all the way to my pickup date. Israel was awesome for my final sale. Placed my order with Curtis, he kept me informed all the way to my pickup date. Israel was awesome for my final sale. More
by BOWILLIAMS1
Employees Worked With
July 27, 2023
Dropped my car off on Friday for the appt on Monday. On Tuesday, I received a call asking me to reschedule my missed appt. I advised them it's been there on their lot for 4 days. I took it in because On Tuesday, I received a call asking me to reschedule my missed appt. I advised them it's been there on their lot for 4 days. I took it in because it didn't start. This usually means testing the battery, starter, or Solenoid. I already replaced the battery so there wasn't much testing to do. Tech confirmed it didn't start the first time he tried, but then told me it started every time after that. Instead of calling me, I waited 8 days until I became impatient and called for them to inform me it started the whole time. Because they didn't diagnose anything, they won't cover my tow bill. The car is still under warranty and maybe the warranty doesn't cover towing. I wouldn't know because I received ZERO communication from when I dropped the car off to when I finally picked it up 8 days later. ZERO. I had an awful experience and hope I never have to deal with clown show ever again. I wish I could give this a lower score than 1 star. More
by JHAMMOND_619
Employees Worked With
Some guy named Josh from the Service Dept
July 25, 2023
Renee was amazing and very helpful. The car buying process was smooth and quick. We appreciate the dealership as a whole for making our experience seamless. The car buying process was smooth and quick. We appreciate the dealership as a whole for making our experience seamless. More
by ashli.mark.fox
Employees Worked With
Renee McCubbin
July 22, 2023
Randy Curnow GMC has excellent staff that pays attention to detail. They provide personalized service that is rare to find these days. to detail. They provide personalized service that is rare to find these days. More
by MPMD27
Employees Worked With
Joe in service makes sure everything is done correctly.
July 21, 2023
Rafael did a great job of keeping me informed on the progress of the vehicle. . The vehicle drives nice now . The steering wheel is not in correct position but he said he will fix it next week great t progress of the vehicle. . The vehicle drives nice now . The steering wheel is not in correct position but he said he will fix it next week great team Thank you More
by JOSHKEEGAN
Employees Worked With
Rafael
