Randall Reed's Planet Ford - Service Center
Humble, TX
1,106 Reviews of Randall Reed's Planet Ford - Service Center
Very good job I appreciate all that you do the best customer service ever appreciate your service customer service ever appreciate your service More
Kelli gave the best service I have ever had from anyone ever at any repair shop. I have worked and managed Discount Tire stores for 32 years and I would love to have 20 employees of this quality in my stor ever at any repair shop. I have worked and managed Discount Tire stores for 32 years and I would love to have 20 employees of this quality in my store. I never went more than 15 minutes when I contacted her about my truck and its status. Customers want to be talked to and kept in the know about what is going on with their vehicle, even if it is bad news. Thanks again Kelli for all your help and making a tough situation easy to deal with. More
They were able to get me taken care of quickly. I was back in my car before days ahead of schedule. I was back in my car before days ahead of schedule. More
Quality service began with the service writer. The original time to repair the transmission was 6 to 8 weeks due to their backlog. I had my truck back in less than 2 weeks. Great to work with The original time to repair the transmission was 6 to 8 weeks due to their backlog. I had my truck back in less than 2 weeks. Great to work with More
Excellent service. Service advisor listened to my issue with the fuel pump and got it resolved. My F250 starts like it did when new. I have had this start issue for Service advisor listened to my issue with the fuel pump and got it resolved. My F250 starts like it did when new. I have had this start issue for 3 years but much more frequent the last 6 months. Very pleased! More
Friendly, good service from reception staff up to Managers , sales very helpful to explain all the details about the car . Managers , sales very helpful to explain all the details about the car . More