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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,116 Reviews

1,116 Reviews of Randall Reed's Planet Ford - Service Center

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July 01, 2023

My service advisor took care of my car and helped me through every step of my repair More

by cherekia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
July 01, 2023

Excellent services and customer care. Explained what was needed for my car and the upcoming service date. More

by ETHEL.DENISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
July 01, 2023

In and out in less than an hour. Can not ask for anything more. Very timely. More

by JL.ROSENTHAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

Professional friendly service. Sales staff to the service department is always working to ensure satisfaction. 👏👏 More

by RICKY22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hervey Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndi Sage - Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : “Crazy” Richard Benitez. get er done. Go astros , John 'JT' Thomas, Brian Smith
June 30, 2023

Kelli always provides excellent service in all manner of ways. Hope to engage with her when I come back to get the rear brakes on the F-150 fixed…I’m impressed with Planet Ford! Semper Fi! More

by JOHNHEIMBURGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli
June 30, 2023

Great service, friendly people, stand behind their parts and their word. Would recommend my family to the for sure. More

by PSEHOUSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John 'JT' Thomas
June 30, 2023

Service at RR planet Ford is excellent but do you have a free coffee? 😉 lol More

by ALFIJI25
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark
June 30, 2023

My first visit and oil change after buying my new truck. Rodney took care of me from the start to the end. Enjoyed the waiting area. More

by atcmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
June 30, 2023

tim was great keep up the good work he took care of my needs and answered all of my questions More

by richardrea9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim in service dept.
June 30, 2023

After my oil change my oil pressure light came on! ! I forcing me to take my car back the following day because I did not feel comfortable driving my vehicle with that light on! I am now car less! More

by MS.MIRANDAALLEN
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Joseph
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