Randall Reed's Planet Ford - Service Center

Joseph Faul is a pleasure to work with. He keeps his customers of the day on progress of repairs. He keeps his customers of the day on progress of repairs. More

great service, freindly and fast waiting area clean and organized all the workers were taking care of business organized all the workers were taking care of business More

The service team is always great. Kelli C is the best I have ever worked with and takes personal interest in the job getting done right. Came back washed, vacuumed and ready for anot Kelli C is the best I have ever worked with and takes personal interest in the job getting done right. Came back washed, vacuumed and ready for another 5K. More

Nobody looked at or worked on my vehicle. This is the 2nd bad experience with this dealership. NEVER AGAIN! This is the 2nd bad experience with this dealership. NEVER AGAIN! More

Kelli C. took total responsibility to assure that I was treated fairly. The next time it needs service, my 2013 Fusion and I will return. took total responsibility to assure that I was treated fairly. The next time it needs service, my 2013 Fusion and I will return. More

Poor communication, lack in customer support, and dissatisfied with time management. Surprised that there was no regard for customers time. In the past I’ve had nothing but good things to say. Disapp dissatisfied with time management. Surprised that there was no regard for customers time. In the past I’ve had nothing but good things to say. Disappointing, and I’ll have to drive farther to get better service. More

Always an amazing customer service and I felt I was not just a number but a Ford family member walking in and how attentive they are when they have my vehicle just a number but a Ford family member walking in and how attentive they are when they have my vehicle More

Good service and friendly customer service. Answered questions and returned calls. I will recommend to my friends Answered questions and returned calls. I will recommend to my friends More

Fixed the problem quick and fast. Was pleased with the result. Haven’t had anymore issues. Was pleased with the result. Haven’t had anymore issues. More

Service was good and waiting area. I was disappointed they don't wask or vacuum with service. I was disappointed they don't wask or vacuum with service. More