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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,189 Reviews

1,189 Reviews of Randall Reed's Planet Ford - Service Center

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December 06, 2023

Had to leave my vehicle for an estimated minimum of 10-14 days before a DIAGNOSIS could be made, with no option of making an appointment to hold my place "in line". Prior to a diagnosis, a loaner car was out More

by LITTLE.MELODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark
December 06, 2023

Tim was awesome throughout the whole process. Was able to secure a loaner for me and a truck nevertheless. More

by srpatel62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim (forgot his last name)
December 06, 2023

It’s filled with polite people. The sales department will do what they can to help you. Service department needs work. More

by JOSEPHT768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stuart McKenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Guidry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Alvarado
December 06, 2023

Very pleased with the purchase F250 6. 7L Diesel King Ranch. Juan Perez goes out of their way to get me the vehicle that I want. Kevin Mckinnon in accessories department was very helpful in More

by thuan43206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hervey Ayala
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Lona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Zuniga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan (JP) Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2023

Fast and delivered on time. Very happy with experience. Will definitely continue to get work done here More

by DCARVER86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2023

Personnel was friendly and service was fast! Thank you! Great experience and will return next oil change. More

by renee.anderson62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick lane employees
December 03, 2023

Awesome dealership good people very prof. And knowledgeable about the needs of its customers would highly recommend them. More

by paul.singleton08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
December 02, 2023

It’s a very clean dealership with a excellent staff, the advisors are awesome and I will recommend. More

by DEREKJAMAAL337
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2023

they were kind respectful and efficient every service dept out there could learn a lesson from them. very happy with my service. Mark my service advisor was great. More

by wtyangl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
December 02, 2023

Very happy with are service rep Kelli Campbell she is a amazing very personable will only use her More

by GLAWSON712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelli Campbell
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