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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,111 Reviews

1,111 Reviews of Randall Reed's Planet Ford - Service Center

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October 31, 2023

1. Service Representative: 4 stars 2. Diagnostics: ? 3. I paid for the diagnostics and even though I showed them the receipt from online credit payment they continued to say that I had not paid!!!! The dea More

by MENTAKISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrian Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2023

Will only use this dealership for all my sevice needs. They always go above what’s expected. More

by johnate76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Lona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2023

This is our 4th vehicle to purchase from Randall Reed. Mr Fuller is the best. More

by lynda.kinard
Recommend Dealer
Yes
Employees Worked With
Richard Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2023

Brittney was diligent in noticing and writing up all the damages!!! She also arranged for the service dept to complete the registration inspection on the car. More

by ROBERTHUTSELL
Recommend Dealer
Yes
Employees Worked With
Brittany Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2023

Joseph was great and I couldn’t be more satisfied with the service and turnaround time. More

by FIREBALL57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Faul
October 30, 2023

Very responsive and easy to talk to about future needs. Will definitely come back when I return to the Houston area More

by XJAMES20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Faul
October 29, 2023

Bad service always. Not recommend this service. Bad bad bad and bad. Never going here More

by clendiapatricia24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Wade
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2023

WONDERFUL service completed in my vehicle! I always take my car there for all my service and maintenance needs. More

by Dr Babe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2023

This service department changed my mind about using a dealership service. Highly recommend. Efficient and knowledgeable More

by CHARDWYNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Znidarsic
October 28, 2023

Thank you to Jeff and Ned for Taking care of our family and our vehicle. You guys are what makes us and our family keep coming back to y’all. Thank you all again for all everything!! More

by JOEYA2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ned
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