Randall Reed's Planet Ford - Service Center

Rodney is the best service advisor. I can’t imagine going to anyone else. He is the reason I keep coming back to this location for service. I can’t imagine going to anyone else. He is the reason I keep coming back to this location for service. More

Great knowledgeable associates that give all information about the trucks and how they operate. Thank you for your service. about the trucks and how they operate. Thank you for your service. More

They worked with me on getting a price I wanted and were friendly the entire process friendly the entire process More

People are great! They are informed and knowledgeable. What needs to improve on is getting people in for their vehicle recalls. I have recalls that are over a year old They are informed and knowledgeable. What needs to improve on is getting people in for their vehicle recalls. I have recalls that are over a year old. Last time I was in they said I couldn’t make an appointment and would have to leave the vehicle for 7 days to get them done. More

Four days is too long for check engine repair. Repair work was satisfactory but length of time for the repair was unsatisfactory. Repair work was satisfactory but length of time for the repair was unsatisfactory. More

Best Service Department I have ever found! Will not take my F-250 Super Duty anywhere beside Planet Ford 59 as I know I can trust Ms. Kelli Campbell, Service Advisor and everything we be compl Will not take my F-250 Super Duty anywhere beside Planet Ford 59 as I know I can trust Ms. Kelli Campbell, Service Advisor and everything we be completed above and beyond! More

Very impressive service. Everything promised was done, and completed. Loved getting a loaner- otherwise I would have been on foot! Thank you!! Everything promised was done, and completed. Loved getting a loaner- otherwise I would have been on foot! Thank you!! More

The last recall that was done messed up my sound system. It makes a loud buzzing sound when you turn the wheel far left or right. They said they couldn’t duplicate this which is a lie or they didn’t try. I It makes a loud buzzing sound when you turn the wheel far left or right. They said they couldn’t duplicate this which is a lie or they didn’t try. I assume they did the rest of the stuff they said they did. More

Body shop did a great job on my truck. The staff was very helpful and help me with my rent car. The staff was very helpful and help me with my rent car. More

Great communication from advisor. I will recommend to other friends and family. Thank you for all your help. I will recommend to other friends and family. Thank you for all your help. More