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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,301 Reviews

1,301 Reviews of Randall Reed's Planet Ford - Service Center

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July 02, 2024

Brought in my car for service and was in/out in no time. I dealt with Service Advisor Cody Kamman, first thing he asked me, how was my day going. Then offered me some water and kept me posted as to the st More

by Bo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Kamman
July 02, 2024

The service is great. The sales people are very knowledgeable and courteous. It's been an overall great experience for me. More

by TaKeia Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ
July 01, 2024

Rickey provided excellent service for my F-150. Most identifiable was the detail he and his team exhibited in getting to the cause of why my air conditions was not functioning to top capacity. More

by RLDA5505
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rickey Janeau--Quick Lane
June 30, 2024

My truck had complex dues system issues. The technicians quickly analyzed the problem and recommended the appropriate course of action. My service writer, Mark Mundy kept me informed complet More

by Larry Meador
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mundy -5 Stars
June 29, 2024

Tim Znidarsic was able to communicate with the insurance company several time to provide all of the information they required to cover my claim. Excellent service. More

by BRIANSEILER83
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Znidarsic
June 26, 2024

Rickey Janeau and the Quick Lane technicians did and excellent job of diagnosing and repairing the issue. Through the entire process Rickey kept me informed on the progress with the repair. The valet More

by RLDA5505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rickey Janeau--Quick Lane
June 25, 2024

We came in for a routine oil change and to replace windshield wipers. We left "Happy campers". The work was done to our satisfaction and the customer service was bar none! We found Kelli to be bot More

by Sharps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
June 24, 2024

Always excellent service by Stewart and JP. 10th purchase and always happy. I have been doing business foplanet ford 59 and am always satisfied. More

by garytomasino61
Recommend Dealer
Yes
Employees Worked With
Stuart McKenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan (JP) Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2024

Randall Reed Planet Ford Service Department provides the best customer service. Ned Shortsleeve always takes care of my vehicle needs. More

by juansaldivarsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ned Shortsleeve
June 23, 2024

Quick and convenient, I dropped my Bronco off and had all of the warranty work done along with an oil change. Regular upkeep. More

by dedios6977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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