Randall Reed's Planet Ford - Service Center
Humble, TX
1,301 Reviews of Randall Reed's Planet Ford - Service Center
Brought in my car for service and was in/out in no time. I dealt with Service Advisor Cody Kamman, first thing he asked me, how was my day going. Then offered me some water and kept me posted as to the st I dealt with Service Advisor Cody Kamman, first thing he asked me, how was my day going. Then offered me some water and kept me posted as to the status of my vehicle. Very friendly atmosphere, his manager was very nice and respectful. Great place so far... More
The service is great. The sales people are very knowledgeable and courteous. It's been an overall great experience for me. The sales people are very knowledgeable and courteous. It's been an overall great experience for me. More
Rickey provided excellent service for my F-150. Most identifiable was the detail he and his team exhibited in getting to the cause of why my air conditions was not functioning to top capacity. Most identifiable was the detail he and his team exhibited in getting to the cause of why my air conditions was not functioning to top capacity. More
My truck had complex dues system issues. The technicians quickly analyzed the problem and recommended the appropriate course of action. My service writer, Mark Mundy kept me informed complet The technicians quickly analyzed the problem and recommended the appropriate course of action. My service writer, Mark Mundy kept me informed completely and made appropriate recommendations to make sure my truck was fixed correctly. The customer service was impeccable. More
Tim Znidarsic was able to communicate with the insurance company several time to provide all of the information they required to cover my claim. Excellent service. company several time to provide all of the information they required to cover my claim. Excellent service. More
Rickey Janeau and the Quick Lane technicians did and excellent job of diagnosing and repairing the issue. Through the entire process Rickey kept me informed on the progress with the repair. The valet excellent job of diagnosing and repairing the issue. Through the entire process Rickey kept me informed on the progress with the repair. The valet service worked well. Rickey and Joseph went the extra mile picking up my truck and making sure they got it into the service process as quickly as possible. My personal experience with Rickey and the Quick Lane Team has been very positive . My 2010 F-150 performs as well as the day I purchased it from Randall Reed. I attribute this performance to the top notch service and repair service provided by the Quick Lane crew of top technicians. When I need work on my vehicles I bring them to Rickey and his team who know how to get the job done right the first time. More
We came in for a routine oil change and to replace windshield wipers. We left "Happy campers". The work was done to our satisfaction and the customer service was bar none! We found Kelli to be bot windshield wipers. We left "Happy campers". The work was done to our satisfaction and the customer service was bar none! We found Kelli to be both professional and knowledgeable which is what you want when it comes to having service performed on your vehicle. More
Always excellent service by Stewart and JP. 10th purchase and always happy. I have been doing business foplanet ford 59 and am always satisfied. 10th purchase and always happy. I have been doing business foplanet ford 59 and am always satisfied. More
Quick and convenient, I dropped my Bronco off and had all of the warranty work done along with an oil change. Regular upkeep. all of the warranty work done along with an oil change. Regular upkeep. More