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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,108 Reviews

1,108 Reviews of Randall Reed's Planet Ford - Service Center

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February 03, 2024

Respectful and professional , had no issues whatsoever, my purchase and service all went well thus far . More

by EG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not seeing the name
February 03, 2024

The customers service I received was great and the repair that needed to be done on my vehicle was completed as soon as possible. More

by AVELYN2141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim/service dept
February 03, 2024

While i had some initial complaints, the dealership quickly got in touch with me and resolved them. Thank you. More

by LISA@ANIMALTRAVELAGENT.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot service mgr name - not listed
February 03, 2024

I hate these ratings exercises but realize they can help. Most of the time I simply trash them but my last visit was made good by Steven Bishop. He went out of his way to help...even calling me later to give More

by DESIGNSBYMILLER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Bishop
February 03, 2024

1.5 week for a tailite issue. Then used my truck as a service truck and placed over 110 miles on it. They never did the two recalls that I ask that they do while they had it even though they told me the More

by txmark11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark
February 02, 2024

Simply put… Kelly Campbell is the best! !! She informed me of the work being done and even got me a ride home!!! More

by OTHOMAS04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Campbell
February 02, 2024

jp is the man. will definitely recommend him to future cust omers. plesae let me know if you need anything else. More

by ClayBonilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan (JP) Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

Service was great . Joseph was very helpful and communicated well . Overall I am very pleased. More

by janet.amaya09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
February 02, 2024

Must be doing something right, I’ve bought two mustangs, two F-150’s, a Taurus and a Bronco from them over the last 24 years. More

by Lgholt956
Recommend Dealer
Yes
Employees Worked With
Lyndi Sage - Walker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Henry
February 02, 2024

Truck went in for a nox sensor. Tech tested and was replaced! Good as new thank you! More

by JAROMHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danille
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