Randall Reed's Planet Ford - Service Center

Called for appointment for filter/oil change, none needed. Waited for one hour and thirty minutes for completion. Excessive in my view point. Steven Bishop was friendly service advisor. needed. Waited for one hour and thirty minutes for completion. Excessive in my view point. Steven Bishop was friendly service advisor. More

I got a follow-up on my service, not everyone has bad customer service, the lady who called me was very nice and willing to help!!! customer service, the lady who called me was very nice and willing to help!!! More

Ned gave 5🌟 service! I recommend asking For him he was easy to talk to, understanding of my needs and executed on what was needed to get me taken care of. I highly recomm I recommend asking For him he was easy to talk to, understanding of my needs and executed on what was needed to get me taken care of. I highly recommend him. More

No issues. Just an oil change. Place looks clean and workers seem helpful. Oil changes these days always seem to take a bit longer than I think they should, but Just an oil change. Place looks clean and workers seem helpful. Oil changes these days always seem to take a bit longer than I think they should, but I have been here twice and it took about an hour each time. I can live with that. More

Came into service without an appointment,my vehicle was diagnosed and repaired in the same day. I wasn’t expecting that but it sure was nice to have it back so quickly. diagnosed and repaired in the same day. I wasn’t expecting that but it sure was nice to have it back so quickly. More

The service department always takes great care of me. Kelli is awesome! We were supposed to be waiting while work was completed. When it was discovered that we had a bigger issue Kelli found us a loaner Kelli is awesome! We were supposed to be waiting while work was completed. When it was discovered that we had a bigger issue Kelli found us a loaner to get my staff back on the road. More

8th car to buy from the same salesman Richard Fuller. Always a great experience. Highly recommend. Always a great experience. Highly recommend. More

I appreciate the time and attention that the Service and Diesel Shop Guys took to make sure my wife's older model F-250 was taken care of and put back to working order. She was relieved to have it gone thro Diesel Shop Guys took to make sure my wife's older model F-250 was taken care of and put back to working order. She was relieved to have it gone through from top to bottom to make sure it was safe and have everything checked out thoroughly. I can't say enough about how much we appreciate a place we can trust and come back to time, and time again. More

The best experience I totally satisfied Great customer service Great maintenance service Very professional people I would definitely recommend them to my friends and family they deliver on the promise Th service Great maintenance service Very professional people I would definitely recommend them to my friends and family they deliver on the promise They made life a little easier for me and my wife thank you guys very much More

Very helpful even though we didn't find the intermittent problem. They made it as easy for me as possible. problem. They made it as easy for me as possible. More