Randall Reed's Planet Ford - Service Center

Should take appointments takes to long. Service papers not filled out with specific services done Service papers not filled out with specific services done More

The Service Department is always on their game. Kelli Campbell has been superb and ensures her customers are taken care of Kelli always keeps me up to data on the service progress and notifies me Kelli Campbell has been superb and ensures her customers are taken care of Kelli always keeps me up to data on the service progress and notifies me when there may be an issue with a part, like tires. More

Knowledgeable on customers vehicles staff is friendly helpful they always take care of their customers helpful they always take care of their customers More

Service representatives are very attentive and kind. They accommodate to your time which is a big plus! They accommodate to your time which is a big plus! More

The Service Dept made sure to deny a warranty claim that ended with me having a $14K repair. Your past employees informed me that was a status quo for the dealership because it’s easier for me to pay for a ended with me having a $14K repair. Your past employees informed me that was a status quo for the dealership because it’s easier for me to pay for a repair than the dealership to have to deal with a warranty of that value. More

Randall Reed has been my dealer for excellence since 2003. Great service and coalition department are 5 🌟🌟🌟🌟🌟Ty. Griselle Radkey 2003. Great service and coalition department are 5 🌟🌟🌟🌟🌟Ty. Griselle Radkey More

Thank you to Mark, Jeff and Lorena for a quick fix to an issue! Very greatly appreciated!! issue! Very greatly appreciated!! More

It was very good, and Jose is an amazing person and employee. I hope to fix the annoying sound inside my Explorer. It is horrible! I am waiting for the opportunity to get a free car during the time o employee. I hope to fix the annoying sound inside my Explorer. It is horrible! I am waiting for the opportunity to get a free car during the time of my car needs to be kept in the service center! I appreciate your support and help with this! P.s. The Seller JP knows about this problem, and he is trying to help me! By the way, I'd like to mention that this trouble happened with my last Explorer! More

Fast and reliable. I was even told of an oil change special to pre-purchase multiple oil changes in advance. Seems like a great deal. I was even told of an oil change special to pre-purchase multiple oil changes in advance. Seems like a great deal. More

When there was an issue, several people made sure to iron out the problems to make sure I was satisfied. iron out the problems to make sure I was satisfied. More