Randall Reed's Planet Ford - Service Center

Service Department Problems after purchase New vehicle needed minor paint touch ups, scratch removal and console door fixed upon purchase. Service dept took order wrong and vehicle in worse co New vehicle needed minor paint touch ups, scratch removal and console door fixed upon purchase. Service dept took order wrong and vehicle in worse condition upon pickup. I have bought many Fords in my lifetime and have never had a worse experience. Do not trust them with my car. More

Exceptional Customer Service When I damaged my new truck and took it in to Randall Reed's planet ford Lyndi Sage-Walker and General manager John Centner took a personal approach t When I damaged my new truck and took it in to Randall Reed's planet ford Lyndi Sage-Walker and General manager John Centner took a personal approach to make sure my needs were met fully. I could not be happier and I would highly recommend planet ford 59 to anyone needing a new vehicle or just needing service. God bless you all. More

Oil changed The service was good, they finish my oil change very fast , great experience, I would tell friends and family co workers to all g.j o to Randall Reed The service was good, they finish my oil change very fast , great experience, I would tell friends and family co workers to all g.j o to Randall Reed Ford More

5K mile checkup was a breeze! I was immediately greeted and attended to by counter personnel. When they said the wait time would be 1.5 to 2 hrs, they offered to take me home and I was immediately greeted and attended to by counter personnel. When they said the wait time would be 1.5 to 2 hrs, they offered to take me home and pick me up again when my vehicle was ready. The shuttle driver was very friendly and courteous. My whole experience was great. More

Best Place to get your ford needs Had a accident and since I had bought my car from here I decided to bring it back when we was in a accident 2 months later, had a rocky start but Gary Had a accident and since I had bought my car from here I decided to bring it back when we was in a accident 2 months later, had a rocky start but Gary and Jeff Stapp took care of everything for me and getting my car back home. I am satisfied on the quality of work and service I received after a small mix up. They went above and beyond is making sure I had a loaner at no extra cost and fixed things that wasn't even accident related, Thank you guys so much. If you need to buy a used car come to planet Ford Humble they will take care of you (I love my Ford Edge) when you get into a accident and need your car fixed they will take care and give you quality work and the best customer service even when there was issues. More

Ken Riley Took my car for service and was not looking to buy a new car. But Ken came through on his word, so I bought a new car. Took my car for service and was not looking to buy a new car. But Ken came through on his word, so I bought a new car. More

Ken Riely Ken, is a very good no nonsense helpful salesmen. When I come in for service he finds me an ensures I'm taken care of always. Ken, is a very good no nonsense helpful salesmen. When I come in for service he finds me an ensures I'm taken care of always. More

Great service associated I had great service today at Planet Ford on 59 in humble. Thanks D'ree Zielonka This was my second purchase with them. Took my car to be serviced w I had great service today at Planet Ford on 59 in humble. Thanks D'ree Zielonka This was my second purchase with them. Took my car to be serviced with D'ree it was awsome! Easy breeze! Dropped my car off the first visit she made sure everything was done. She answered all my questions honestly. That's hard to come by at a dealership. Secind visit was simple also. She text me when my car was ready. GOT MEVIN AND OUT Thanks again D'Ree More

Ask for Juan I brought my 2010 Expedition in for an oil change. Juan met me as I pulled up and took care of all the details. I relaxed in the nice waiting area a I brought my 2010 Expedition in for an oil change. Juan met me as I pulled up and took care of all the details. I relaxed in the nice waiting area and even watched the technician work on my vehicle. Excellent customer service. More

Pleased as punch On time, good service, pleasent people to work with. They took the time to explain what was wrong. Recomend free car wash fo service Exceeding $ 100 On time, good service, pleasent people to work with. They took the time to explain what was wrong. Recomend free car wash fo service Exceeding $ 100 More