Randall Reed's Planet Ford - Service Center

I have been going to this dealership for 20 plus years now, and have never had a problem. They are honest with you and will work with you on anything. I recommend Nick Lang, he always keeps me informed a now, and have never had a problem. They are honest with you and will work with you on anything. I recommend Nick Lang, he always keeps me informed and gives me very prompt service. More

Service performed I have always received great services and your techs are very friendly. Enjoy the coffee in the waiting area, Never had any complains. will recommend I have always received great services and your techs are very friendly. Enjoy the coffee in the waiting area, Never had any complains. will recommend to others. More

Prompt service and very friendly. Nice lounge with food counter. Jason Boatwright is such an asset to Planet Ford Humble. Always get my oil changed here. counter. Jason Boatwright is such an asset to Planet Ford Humble. Always get my oil changed here. More

Good customer service. My car was ready 1 to 2 days sooner than promised. Great customer experience. I would recommend JT to my friends and family. Keep up the good work sooner than promised. Great customer experience. I would recommend JT to my friends and family. Keep up the good work More

Planet Ford service department treated us with respect, answered all our questions concerning our problem with our explorer, and serviced our vehicle in a timely manner. We were happy with their service. answered all our questions concerning our problem with our explorer, and serviced our vehicle in a timely manner. We were happy with their service. More

J.T. Was very helpful and was pleasant to deal with at Planet Ford Humble. Done. I have done all the review. Please let me Planet Ford Humble. Done. I have done all the review. Please let me More

Most recent service experience JT has been my service contact for a number of years. I called him and described the problem. He advised that the shop was backed up, but stated they JT has been my service contact for a number of years. I called him and described the problem. He advised that the shop was backed up, but stated they would get to my wife's vehicle as soon as possible. Within a couple days, he called to advise me that the repairs had been completed. As always, another satisfactory experience! More

Kept me informed about the status of my vehicle Repair of a damaged door lock took several days due to parts and required painting. They took care of a new recall while they had it. I was keep inf Repair of a damaged door lock took several days due to parts and required painting. They took care of a new recall while they had it. I was keep informed of the progress of the repair. The final price was less than original estimated. The repair looks great. More

Replace bed cover top plate Kevin was very helpful and knowledgeable. He ordered the part, gave me an estimate and stuck to the price. He promptly called me and let me know tha Kevin was very helpful and knowledgeable. He ordered the part, gave me an estimate and stuck to the price. He promptly called me and let me know that it came in; and I made an appointment and it was taken care of. More

I worked with Amanda, Service Advisor, and she delivered excellent customer service from when I entered the Service Department to when I left the Service Department! excellent customer service from when I entered the Service Department to when I left the Service Department! More