Randall Reed's Planet Ford - Service Center
Humble, TX
1,187 Reviews of Randall Reed's Planet Ford - Service Center
Excellent service and attention. The guys were very good in your fast service. High quality. The guys were very good in your fast service. High quality. More
The staff makes you feel like family, fast repair, communication is above and beyond! Thanks! communication is above and beyond! Thanks! More
Fast honest service at competitive price. Friendly staff and great communication. Informative staff and clean waiting room. Friendly staff and great communication. Informative staff and clean waiting room. More
Tim in Service was very helpful and kept me updated. I was disappointed at my 2019 Lariat F-150's quality. When she starting having issues it felt like the red carpet was rolled up and I no longer ma I was disappointed at my 2019 Lariat F-150's quality. When she starting having issues it felt like the red carpet was rolled up and I no longer mattered. Service was very helpful albeit extremely slow. They had my 2019 for three weeks before they could even look at it...y'all need some help there. I spent two months dropping off and bringing back and spent a couple grand I think...not a good experience. After several visits to the shop, and still having issues, i needed to trade my truck off. No one at the sales department even asked if I was looking or suggested that I look at a new truck. I was literally there several times waiting for or dropping off my 2019 and maybe one or two nods and hello's but seriously, I needed a truck! There has been a paradigm shift, there seems to be less and less offered from the dealerships and more and more cost. for all of us to endure. Not sure who even reads these but that's my $.02. More