Randall Reed’s Planet Ford 635
Garland, TX
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Each employee, that I have engaged, with has been friendly and helpful. Even though I have a brand new 2020 vehicle, my car has needed to have new factory items replaced that have stopped functioning friendly and helpful. Even though I have a brand new 2020 vehicle, my car has needed to have new factory items replaced that have stopped functioning. I have owned this car for only a year and I am the only owner. Prestige Ford has been understanding of the situation and has replaced what my car required in a professional manner. More
Dealership was very courteous and on their game. I drove in from out of town and Adam had everything arranged that we had discussed and made buying process very easy. in from out of town and Adam had everything arranged that we had discussed and made buying process very easy. More
With so few customers there it took 2 hours for an oil change. All the people there were pleasant and professional except for the man that drove the car out after they finished the maintenance. He cleaned change. All the people there were pleasant and professional except for the man that drove the car out after they finished the maintenance. He cleaned out the cover sheets handed me my keys and I was off. On entering the freeway the hood started to vibrate and bounce up and down. I took the next exit to shut the hood down completely. Not a good way to complete a service experience. All of us make mistakes but safety must be a priority. Bert Kennedy More
It was a good experience. Very knowledgeable sales personnel. They were able to walk me through several issues I had questions about. Two thumbs up. personnel. They were able to walk me through several issues I had questions about. Two thumbs up. More
They walk you thru each step and help set up features in the new vehicle before you leave the lot. I felt "taken care of" for sure. Leigh was my salesperson, and she was awesome! the new vehicle before you leave the lot. I felt "taken care of" for sure. Leigh was my salesperson, and she was awesome! More
Always love our experience with your sales Rep Sarah Jay she is always friendly and very knowledgeable about the vehicles. I would refer her to anyone. she is always friendly and very knowledgeable about the vehicles. I would refer her to anyone. More
Fast quality service at a reasonable price! Great Quicklane that was easy to get into and out of.Friendly and knowledgeable Service Advisor and service technician. Thank you for a great service exper Quicklane that was easy to get into and out of.Friendly and knowledgeable Service Advisor and service technician. Thank you for a great service experience! More