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Randall Reed’s Planet Ford 635

Garland, TX

3.5
236 Reviews

3601 S. Shiloh Rd.

Garland, TX

75041

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Showing 236 reviews

July 15, 2021

Fast friendly service. Nic was attentive and made sure I was happy after my truck was serviced. He also gave me a verbal report after my truck was done. More

by Zo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic
July 12, 2021

I was totally satisfied with the service I received during my recent visit. My service representative was very professional and prompt in servicing my vehicle. He had a pleasant attitude. I was in More

by BRodgers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff was my service rep-- very professional-prompt.
July 09, 2021

The employees at this dealership have been helpful each and every time I call or come by. They make sure to keep me informed always. More

by Q
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian
July 09, 2021

OUTSTANDING customer service by Rick and the mechanics. They take time to really help me understand what is going on with my truck. They also make suggestions on needed and those that can wait a bit. More

by Jforrester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Ziewlick
July 07, 2021

Friendly, professional service for The Works and an Inspection Sticker done in a timely manner. Made an appointment and was seen promptly—service was done in an hour More

by Nathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody, Juan Olvera
July 02, 2021

They went above and beyond to do my complicated repairs. More

by rosiestp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Jones
July 01, 2021

All I can say is the very best sales & service I have ever experienced! Ian found exactly what I wanted for my Pick up! got every detail that I explained and the paperwork was simple and automated. I al More

by fishingroddude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian
June 14, 2021

Quick Lane is the best. On short notice Cody pulls a rabbit out of his hat. In and out in 30 -40 minutes with a tire rotation and oil change! Super service. More

by swptor10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Deford (service Rep)
June 11, 2021

Superior customer service. The gentleman named Jeff Hoening is amazing to work with wish they were all like that. He has helped me before and was amazing then also. More

by carolyndeese31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hoening
Jun 11, 2021 -

carolyndeese31 responded

Superior customer service

June 03, 2021

Greg lusk seen and understood exactly what I needed for my family. Within 3 hours I had the keys in hand, and paperwork signed. I never been though a car buying process this fast. And the vehicle is far fr More

by Stokes,D.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg lusk
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