Randall Reed’s Planet Ford 635

This was my first experience dealing with a dealership in this manner. Karen was the best. Her customer service skills were superb. She definitely deserves a raise. If I have any issues in the future I w this manner. Karen was the best. Her customer service skills were superb. She definitely deserves a raise. If I have any issues in the future I will be back to see her. More

Sharon in service is the best! I will always trust my vehicle with her. I will tell all of my friends to see her for service of their vehicles. vehicle with her. I will tell all of my friends to see her for service of their vehicles. More

I brought my damaged F-150 to the body shop to where Tina Davis got right on it and was highly informative as to the damage and repair time. Davis got right on it and was highly informative as to the damage and repair time. More

Where I recently took my car for service was great. Did not take to long considering I did not get there to early. The a/c an car is running great so very happy with the service. The rep answer the questio not take to long considering I did not get there to early. The a/c an car is running great so very happy with the service. The rep answer the questions I had to my satisfaction. Would recommend the shop. More

they had my truck for 6 days before they looked at it and the communication on this was poor. Once I told them I was needing to pick it up and take it elsewhere it was fixed in 1 day. the communication on this was poor. Once I told them I was needing to pick it up and take it elsewhere it was fixed in 1 day. More

Planet FORD service dept is incredible. Drop my car off with the friendly staff for an oil change and they take care of the rest. NO worries or no hassles just good service. I recommend this place for e with the friendly staff for an oil change and they take care of the rest. NO worries or no hassles just good service. I recommend this place for everyone. More

My service writer, Rick Z. always seems to take care of my truck and my needs, making sure to arrange for a ride if I need one. He treats me like my money, making sure that I am only spending what is nece my truck and my needs, making sure to arrange for a ride if I need one. He treats me like my money, making sure that I am only spending what is necessary. More

Jeff took great care of me during my oil change visit. He called me when it was done and had my truck waiting for me when I arrived. Thanks Jeff! called me when it was done and had my truck waiting for me when I arrived. Thanks Jeff! More

Had an appointment at 7:30 for an oil change. Two hours later they scrambled to complete. Horrible service as no follow up happened until I went and checked. Got excuse I was schedule meeting with adviso later they scrambled to complete. Horrible service as no follow up happened until I went and checked. Got excuse I was schedule meeting with advisor that was off that day. More

Jeff was very helpful in my matter. He resolved my issue in a timely manner and even topped off fluids that was low. Thanks Jeff in a timely manner and even topped off fluids that was low. Thanks Jeff More