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Randall Reed’s Planet Ford 635
Garland, TX
236 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 236 reviews
July 05, 2022
This concerns the service department, not Quick Launch. After scheduling the time to bring it in, brought it in, as scheduled at 2pm on a Thursday & it still hasn't even been looked at on the following T After scheduling the time to bring it in, brought it in, as scheduled at 2pm on a Thursday & it still hasn't even been looked at on the following Tuesday. If you setup an appointment shouldn't the physician be able to see you the same day. What I don't understand is why I have to leave my vehicle there to have it looked at their convenience. I mean, why can't I keep my vehicle with me, if it's running of course, until they are able to look at it. I need my vehicle! It's my only means of transportation! I don't feel like they care about me at all. More
by alwalls
Employees Worked With
Jerry
May 20, 2022
Sharon took the time to help me my account email discrepancy in the Ford Pass app so I could use my earned points. I really appreciated that! discrepancy in the Ford Pass app so I could use my earned points. I really appreciated that! More
by kathmac9
Employees Worked With
Sharon Sheets
May 12, 2022
I dealt with Joe Ritmo on the purchase of my 2014 Corvette. I live in Georgia, so the entire transaction was done by text, emails, or phone calls and everything was handled very smoothly. Joe was g Corvette. I live in Georgia, so the entire transaction was done by text, emails, or phone calls and everything was handled very smoothly. Joe was great to work with and he even arranged to get the car shipped to me. I love the Corvette! Thanks Joe! More
by harkinsj
Employees Worked With
Joe Ritmo
May 09, 2022
Time is money and customer service sets them apart. Randall Reed’s Planet Ford 635 offers routine maintenance services and they are timely and thorough. Great experience dealing with RR Planet Ford 6 Randall Reed’s Planet Ford 635 offers routine maintenance services and they are timely and thorough. Great experience dealing with RR Planet Ford 635. More
by RRomo
Employees Worked With
Bruce Hultman
April 16, 2022
Had to get warranty service. Took 2 weeks and car was filthy on the outside and a layer of dust on the inside, like they left the windows down the whole time. Very disappointed. Took 2 weeks and car was filthy on the outside and a layer of dust on the inside, like they left the windows down the whole time. Very disappointed. More
by Jon
Employees Worked With
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