Randall Reed’s Planet Ford 635
Garland, TX
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it was great every thing went smooth it was done on time and the service was done correctly the advisor was great and the dealership is nice the cashers where fr every thing went smooth it was done on time and the service was done correctly the advisor was great and the dealership is nice the cashers where friendly More
Rick Z always takes care of our vehicles and makes sure we feel valued as a customer. He is the reason we continue to have our vehicles serviced here. we feel valued as a customer. He is the reason we continue to have our vehicles serviced here. More
AMAZING SERVICE ADVISOR I've been a Prestige Ford customer for a while. My experience has been great when purchasing a car but the reason I keep coming back is because of the I've been a Prestige Ford customer for a while. My experience has been great when purchasing a car but the reason I keep coming back is because of the customer service that I receive from my service advisor, Jeff Hoening! His professionalism and knowledge are at the top of the charts but its his one-on-one when I walk into the service area. Friendly, always has a smile of his face. And the fact that he doesn't take me to the bank. I never feel pressured about getting things done to my car. I will continue to come back because of Jeff!!!!! Thanks Karen Wood More
Bill Park in service went above and beyondHad oil change Bill Park in service went above and beyond Had oil change and door panel that was wearing changed out Definitely be back for future Thank You Bill Park in service went above and beyond Had oil change and door panel that was wearing changed out Definitely be back for future Thank You More
Oil Change Plus In addition to the 10,000 mile servicing, our infotainment center had to have a new module put in. It too only two days, and we were so grateful. Only In addition to the 10,000 mile servicing, our infotainment center had to have a new module put in. It too only two days, and we were so grateful. Only time will tell of the new module does the trick. More
Quality Ford Care at its best! Thank you for the quality care you recently showed my 2008 Ford F-150.! As usual, Jeff went above and beyond to ensure that my truck issue was taken c Thank you for the quality care you recently showed my 2008 Ford F-150.! As usual, Jeff went above and beyond to ensure that my truck issue was taken care of professionally and expeditiously. The loaner vehicle 2019 Ford F-150 4x4 Platinumwas awesome! I am sure it was to tempt me and it almost worked. I understand the Ford mission of selling new and used vehicles, so I appreciate that you guys still take care of my old 2008 and bringing her back to life every time she breaks down. Thank you, Jeff, once again for your quality care! Respectfully, David Gott More
Hello sir, Our experience with Randall’s Prestige Ford Hello sir, Our experience with Randall’s Prestige Ford was a very pleasant experience,. We were greeted as soon as we arrived by Mr Tony Roberson , Hello sir, Our experience with Randall’s Prestige Ford was a very pleasant experience,. We were greeted as soon as we arrived by Mr Tony Roberson , who provided excellent customer service. Our experience was everything we expected. More
New truck purchase Once again, Prestige Ford has made truck buying a wonderful experience. Losing a vehicle to a tornado is an unexpected event. Greg listens and then s Once again, Prestige Ford has made truck buying a wonderful experience. Losing a vehicle to a tornado is an unexpected event. Greg listens and then shows me exactly what I'm looking for. This is the 4th vehicle I have bought from them, and Greg makes it super easy!! More