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Randall Reed’s Planet Ford 635

Garland, TX

3.5
236 Reviews

3601 S. Shiloh Rd.

Garland, TX

75041

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Showing 236 reviews

December 03, 2020

My experience with Randall Reed's service department has been great. Nick Knapp was my service representative. Very professional and I was very satisfied with the service and turn around time. More

by ross292
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Knapp
November 14, 2020

Randall Reed Prestige Ford dealership have been a Great place to do business all departments personnel have been a great experience! I wouldn't think of any where else to do business. Lifetime Customer! More

by carrawayroy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Deford
November 06, 2020

Exceptional customer service and attention to detail. Cody DeFord @ Quick Lane was excellent at explaining process, setting expectations, and then exceeding those expectations. HIGHLY recommend Quick La More

by Robesons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody DeFord
November 04, 2020

I would like to thank the sales and finance team at Randall Reed's Prestige Ford in Garland, TX for the excellent service when I purchased my car. Thanks to Tony Roberson, Joe Ritmo and Joe Rodela. The More

by sewkool
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Roberson, Joe Ritmo, Joe Rodela
October 29, 2020

Justin Wright Sale Manager had provide the excellent service with friendly manner. It's my pleasure to get service from this Ford Sale Team and Dealer ship environment. More

by bengiang2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Olvera, Bruce Hultman
October 21, 2020

My experience with Randall Reeds was TOPNOTCH, I would recommend to anyone. My salesman made my car buying the simplest I have ever had. Highly recommend More

by angievarnell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ehab Shabaneh
October 15, 2020

"Great service. I have brought my car a few times for oil change and repairs. Jerry has been my service advisor. He is very professional and friendly. I truly appreciate your excellent service Mr. Jerry!" More

by Verónica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry J.
Oct 20, 2020 -

Randall Reed’s Planet Ford 635 responded

Veronica, thank you for choosing Prestige Ford for your car care needs. We are happy to read that Jerry and our team are professional, friend and provide great service. Please do let us know if we can ever of any additional assistance.

September 19, 2020

I drive ford vehicles, because I trust the brandname. I drive ford vehicles, because I trust the brand name. I've got to trust the ford dealership to let them service my vehicles, with only ford parts More

by stickhoss62#
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance, Juan Olvera, Bruce Hultman
Oct 20, 2020 -

Randall Reed’s Planet Ford 635 responded

We thank you for entrusting our team at Prestige Ford to help service your vehicles. In addition, we appreciate you taking time to share your wonderful review. Please do let us know how we can help you down the road.

September 12, 2020

This is my second visit since moving from San Diego Nothing but good service Thank you Jerry For great Service can't say enough feel very comfortable. More

by bigerw1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Oct 20, 2020 -

Randall Reed’s Planet Ford 635 responded

We hope you're enjoying Texas and do appreciate the opportunity to assist with your auto needs. Thank you for choosing Prestige Ford and sharing your review. If you need anything additional, we are here to help.

September 01, 2020

I sincerely appreciate the honesty and commitment to the needs of the customer by the Randall Reed Ford Team. They have constantly shown me what good customer service feels like and I've been feeling like a More

by dyrron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Oct 20, 2020 -

Randall Reed’s Planet Ford 635 responded

We sincerely appreciate your kind feedback and for allowing our team to earn your automotive trust. Thank you for choosing Prestige Ford. Please let us know if we can ever be of any additional assistance down the road.

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