Randall Noe Hyundai Terrell

Randall Noe is Awesome Best car buying/leasing experience ever! Attentive and knowledge staff from start to finish. Scott was excellent during the test drive. He explained Best car buying/leasing experience ever! Attentive and knowledge staff from start to finish. Scott was excellent during the test drive. He explained all the features and add-on's. Even synced my phone to the car. More

Great buying experience! Thank you so much to Brent Billingsly for a great car buying experience. Your knowledge was all very welcome in closing the deal. You were a pleasure Thank you so much to Brent Billingsly for a great car buying experience. Your knowledge was all very welcome in closing the deal. You were a pleasure to deal with!!! More

Worst Buying experience EVER. Would not recommend this dealership to anyone. Bait & Switch. Drove 2 hrs to buy car that had been "confirmed pricing, confirmed car was onsite" only Would not recommend this dealership to anyone. Bait & Switch. Drove 2 hrs to buy car that had been "confirmed pricing, confirmed car was onsite" only to get there at scheduled time and my salesman Jeff did not show. Max stepped up and said the car had been sold....in the 2 days since I had talked to Jeff on phone about buying it. (Later, when he was frustrated when I told him he screwed me over, he admitted the car that had been confirmed onsite on Wednesday Jan 11th had ACTUALLY been sold in November). They stated that they could not honor the confirmed pricing on the car, but could sell me another. Ended up costing me $2219 more. Went from 60 months of payments to 75 months just to get payments where I needed them to be. I SHOULD have walked out. I just felt bad cause a friend of mine took me and I didn't want the trip to be a wasted one. I drove 2 hours to get that price. They delivered my car to my house since they didn't have what I wanted. The car had a messed up paint job, 280 miles instead of 33, what looked like touch up paint on the side, and 4 low tires.....on a "brand new 2017" car, I immediately told them I did NOT want that car. I was told "hate to be rude, but....you signed for it....it's yours". Was also told if I wasn't completely satisfied with the car once the things were fixed on it, they'd see about getting me into another car. Never happened. Never took my calls after that. After it was repainted on top, I got it back with a scratched door and scratched sunroof, and damaged handle.....mailbox full. Longview Hyundai (which is also a Randall Noe dealership) is who stepped up to try to rectify the situation. Terrell dealership never took my calls after that 1st week. Worst buying experience ever!! I Do NOT recommend this dealership at all. Look up BBB.Com before you buy. More

Gift from God Terrell TX location. Thank you Justin my salesman, Benny Justin's manager and Marcia my finance lady for helping me keep my job and not becoming homel Terrell TX location. Thank you Justin my salesman, Benny Justin's manager and Marcia my finance lady for helping me keep my job and not becoming homeless. More

Important I would recommend the dealership, Nick & Shelby where very nice. But the ball is being dropped somewhere after them. I met the owner and he was nice. I would recommend the dealership, Nick & Shelby where very nice. But the ball is being dropped somewhere after them. I met the owner and he was nice. More

Great overall experience Great experience for what car buying is... The only downfall was my car wasn't cleaned when it was supposedly going through a final detail at the end. Great experience for what car buying is... The only downfall was my car wasn't cleaned when it was supposedly going through a final detail at the end. More

Worst Customer Service Ever! to whom it may concern: I was in the store today. It was a very very long drive. I must have gotten there today around 5:30pm ~ 6pm. Anyhow, I to whom it may concern: I was in the store today. It was a very very long drive. I must have gotten there today around 5:30pm ~ 6pm. Anyhow, I had spoken to a Sara yesterday. She informed me that because it is a long drive that she would be happy to fill up my gas tank if I can come out to Randall Noll Hyundai. Upon hearing that, I stated thank you and that I would be out there today Oct. 19 around 2:30pm... However, something came up and I was running late, so I called Sara back this morning that I would not be able to make it by 2:30 today; to which she stated that is no problem; we will be here by 8pm. She stated that I could come anytime. She again confirmed that she would fill up my gas tank. So I said thanks. Well fast forward around 5:30pm. I am arriving at Randall Noll Hyundai and I was greeted by Max and then Nick. In the beginning, Max was very friendly as a car salesman normally is. He informed me that Sara was not present and in fact that he was her superior. Max also confirmed that he would fill up my gas tank as Sara had stated. Well during the negotiations, when I rejected Randall Noll's offer, I stated that I cannot pay that was offered to me $20,300.00. I countered back with $18,000. I stated that I cannot pay more than $20,000 for TT&L. Upon hearing that, Max became irate and screamed at me and told me to get the xxxx out of his store. I said I will not pay that amount. Then he threatened me that he would call the police. I said, well what about filling up my gas tank as both Sara and Max had promised. He screamed at me more and yelled, "Get the xxxx out of my store! And turning to his coworker to call the police." Initially, I walked out; but after thinking about the actions of Max towards me, (a customer) I was very disrespected and spoken to in a condescending way. I decided to go back into the store and get an apology... and also to verify the names of "Max". Honestly, I do not think this Max fellow is fit to work as a salesman with a hot tempered, disrespectful, and condescending personality as him. Sincerely, a customer, Paul More

Do not buy the car from here ! First of all, they did not honor with the email price they quoted, even I called and confirmed the price before I went ! Then the brand new car only First of all, they did not honor with the email price they quoted, even I called and confirmed the price before I went ! Then the brand new car only delivered with one key, has been over a month from now and still no one really try to help getting another key for me, the sales team just keeping ignored my phone calls. Most terrible dealership experience I had ! More

Great experience buying my first Hyundai Benny Nordin is the best sales person I have ever met, and Nick is one of the most intelligent General Managers that a customer could ever ask for. Bo Benny Nordin is the best sales person I have ever met, and Nick is one of the most intelligent General Managers that a customer could ever ask for. Both of these guys know how to do business on a very effective and efficient manner. More

Great service . Everyone was great and courteous. I never had a better experience while buying a vehicle. I had such a great time and bought such a great vehicle. T . Everyone was great and courteous. I never had a better experience while buying a vehicle. I had such a great time and bought such a great vehicle. Time really flew by. More