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Randall Ford

Fort Smith, AR

4.2
218 Reviews

5500 Rogers Ave.

Fort Smith, AR

72903

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Showing 218 reviews

June 05, 2020

computer malfunction. We had a computer malfunction concerning the UBS insert. Repaired after part was ordered. All went well. Ricky in service was very helpful during the More

by stevesharum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky in service
June 05, 2020

They worked with me very well, we got what we wanted and they made my dreams come true, I’ve been wanting a Mustang for as long as I can remember and they made it happen and I’m so thankful for them More

by Judge W
Recommend Dealer
Yes
Employees Worked With
Peter Rossum & Noel R. Harvey Jr.
May 15, 2020

They were very efficient, professional and friendly. Lounge was comfortable and wait time was reasonable. I was impressed by how the dealership is coping with these difficult times. More

by lintonpd
Recommend Dealer
Yes
Employees Worked With
Service Department
April 22, 2020

Excellent Service I own a 2011 Ford Mustang GT that I am very fond of. I have used Randall Ford for my service on this vehicle since 2013. I continue to return to them More

by aclsallen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Khounvisay
March 30, 2020

Very pleased with my new Ecosport. Sales staff was friendly and informative. Service dept. Corrected a/c heater problem in a timely manner. I will continue giving you guys my business as I have done f More

by davidspaunhurst
Recommend Dealer
Yes
Employees Worked With
Peter Rossom, Jordan Gregory,Amy, Bradford Randall, Victor Magana
March 27, 2020

Peter at Randall ford is the best! He even delivered my awesome brand new Ford Flex, and help me get all of my phone stuff set up. I'm definitely in love with this car. More

by Breanna Maul
Recommend Dealer
Yes
Employees Worked With
Peter Rossum
March 21, 2020

Service visit Always friendly employees. David Hardwicke always goes beyond the norm to schedule me for service and always has time to answer any questions. Appre More

by jwewers2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hardwicke
March 19, 2020

Had truck serviced for second time in a year. Both visits took over 2 hours to complete a simple oil change and tire rotation. Had appt at 8am so no excuses for taking that long to complete. More

by Larry
Recommend Dealer
No
Employees Worked With
Service
March 09, 2020

This is my second time buying from Randall. Went to another dealer this go round l and they didn’t listen to anything I asked. Came back to Randall Ford and Pete hooked me up! Got a great price for my More

by Elclarko2
Recommend Dealer
Yes
Employees Worked With
Bradford Randall, Victor Magana
March 04, 2020

Peter was so friendly and the process so easy. We started online and I highly recommend their online application. Please go see him for your vehicle needs. You won't be disappointed. More

by PKimble
Recommend Dealer
Yes
Employees Worked With
Peter and Jordan, Bradford Randall, Victor Magana
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