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Randall Ford
Fort Smith, AR
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Please Stay Away from Randall Ford at all cost they sold us a Lemon knowing the car had many problems but failed to disclose it to us saying that it's been through service and inspection and it's was good t us a Lemon knowing the car had many problems but failed to disclose it to us saying that it's been through service and inspection and it's was good to go these are some very dishonest people who is very money hungry. After the deal is done they could care less about you as a customer. I hate the day I stumbled upon this sorry excuse for a dealership! Selling pre-owned lemons just to make a quick buck lying about making repairs a word of advice coming from a disappointed single mom not bitter cause I couldn't get my way but truly disappointed in the lies and deceitfulness of Randall Ford !!!! After you give them your money the Randall ford family treats you like an unwanted stepchild. More
Had a GREAT experience purchasing a preowned minivan!! Excellent care & super friendly staff!! Very pleased with the online contact and face to face care given. Excellent care & super friendly staff!! Very pleased with the online contact and face to face care given. More
They picked my Expedition up for service and detail. The service advisor communicated with me the suggestions for service and priced everything out before proceeding. When the car was delivered I was very service advisor communicated with me the suggestions for service and priced everything out before proceeding. When the car was delivered I was very pleased with the detailing. Though it is several years old, it looked like a new car. Also, they sanitized the interior with a black light treatment, I was not expecting this but appreciated it. More
computer malfunction. We had a computer malfunction concerning the UBS insert. Repaired after part was ordered. All went well. Ricky in service was very helpful during the We had a computer malfunction concerning the UBS insert. Repaired after part was ordered. All went well. Ricky in service was very helpful during the process. More
They worked with me very well, we got what we wanted and they made my dreams come true, I’ve been wanting a Mustang for as long as I can remember and they made it happen and I’m so thankful for them they made my dreams come true, I’ve been wanting a Mustang for as long as I can remember and they made it happen and I’m so thankful for them More
They were very efficient, professional and friendly. Lounge was comfortable and wait time was reasonable. I was impressed by how the dealership is coping with these difficult times. Lounge was comfortable and wait time was reasonable. I was impressed by how the dealership is coping with these difficult times. More
Excellent Service I own a 2011 Ford Mustang GT that I am very fond of. I have used Randall Ford for my service on this vehicle since 2013. I continue to return to them I own a 2011 Ford Mustang GT that I am very fond of. I have used Randall Ford for my service on this vehicle since 2013. I continue to return to them because they have always been fair with me and have performed excellent work. My last visit was for quite a bit of work. The work was completed to my satisfaction. Randy went above and beyond and even detailed my engine bay when the work was completed. Very pleased. More
Very pleased with my new Ecosport. Sales staff was friendly and informative. Service dept. Corrected a/c heater problem in a timely manner. I will continue giving you guys my business as I have done f friendly and informative. Service dept. Corrected a/c heater problem in a timely manner. I will continue giving you guys my business as I have done for many years. More