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Randall Ford

Fort Smith, AR

4.2
218 Reviews

5500 Rogers Ave.

Fort Smith, AR

72903

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Showing 218 reviews

March 01, 2023

DAVE HARDWICK IS THE BEST! ! I WILL NOT TAKE MY CHEVY TAHOE ANYWHERE ELSE UNLESS IT HAS TO BE A CHEVY PART!!!!!! More

by smayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAVE HARDWICK IS AWESOME!!!!!!!!, Bradford Randall, Victor Magana
January 17, 2023

The dealership conned me into paying $3500 down then signed me up for a $3000 gap insurance & $970 warranty. I requested to cancel & the validate all of this- they basically ignored. I requested ALL det More

by Cheyenne22owens
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bradford Randall, Victor Magana
December 29, 2022

The service advisor was friendly, helpful, and knowledgeable. The work was done at the appointed time and for the quoted price. More

by Ranger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know his name
November 07, 2022

Very easy to work with and keeps me updated on my vehicle during maintenance work More

by kevin.patterson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradford Randall, Victor Magana
October 18, 2022

The service person Randy is awesome he takes care of you need me people like him More

by nvail1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Khounvisay
July 11, 2022

Outstanding customer service, the staff were very knowledgeable and friendly. I would highly recommend using them for serving your vehicle. More

by Mark_meyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Magana
June 13, 2022

I've been buying and trading cars with Randall for the last 32 years and I can tell you this is the supremely best dealership in the entire country. Dave Hardwick is the best ever service manager , on th More

by fastbk67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Hardwick, Bradford Randall
January 20, 2022

Randall Ford service department is very busy at all times. Nevertheless, they provide excellent service and are always communicative and professional. More

by wjechols
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy in service department
November 23, 2021

Randall has always been may service dealer since I was asked not to bring my f250 back in Sallisaw Ok. My first vehicle was bought at Randall Ford in 1978 f150 4 x 4. Service dept is always kind and cour More

by Bus driver
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake in the service dept
Nov 26, 2021 -

Bus driver responded

Good Job

November 17, 2021

i bought a jeep from randall ford 2 months ago when i was going to buy they were really good trying to show very professional customer services the car i was intrested to buy they told me the price and add e More

by minhas
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
tristan, Victor Magana
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