Back

Randall Ford

Fort Smith, AR

4.2
217 Reviews

5500 Rogers Ave.

Fort Smith, AR

72903

Directions

By Type

Showing 217 reviews

July 22, 2024

Have only been here for service. Service advisors are friendly and knowledgeable. They don't try to oversell or "talk me into" something I don't need. More

by hillbilly72956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy K.
July 15, 2024

Service performed wasn’t a problem. The service department is extremely difficult to contact by phone. In fact, it’s almost impossible to get anyone to answer the phone. More

by bobboyakin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky in service
July 12, 2024

Great customer service from start to finish. Was able to be competitive with APR financing so was able to do a one stop shop transaction. More

by chris.wooten
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Emmert
June 24, 2024

The team of service technicians who worked with me were very friendly and helpful, I enjoyed meeting and talking with the technician who came to my house and fixed my recall. He was a very nice person. More

by Cindy Eads
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember names.
June 07, 2024

They have always been friendly and dealt straight with us. You can tell we like Randall Ford because we have bought 4 vehicles from them in the last 5 years! And yes, they’re all still rolling! More

by Daamama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David and a service man
June 03, 2024

They did a great job in trying to fix my Expedition. I got 250 miles down the road and the issue I was having started again. More

by Sam LeNarz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Smith
May 20, 2024

Excellent service from salesman to finance. My truck had the worst detail job ever seen More

by Deegorham48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake and Noel
May 13, 2024

I recently purchased a new F150 from this dealership and was very disappointed with my experience. The Sales / finance team did not deliver on what they promised me to get me to get the deal done. As soon a More

by Kjmaxwell9
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales Manager
March 26, 2024

We have had our car serviced by Randall for ll years since new. We trust them and they have always done us right. More

by 3pedal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Khounvisa, Bradford Randall
March 22, 2024

I always receive good service from Randall Ford. The dealership is very courteous and addresses my concerns and questions. More

by patriciamartin77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hardwick, Bradford Randall
...
4
...