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Randall Ford

Fort Smith, AR

4.2
223 Reviews

5500 Rogers Ave.

Fort Smith, AR

72903

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Showing 223 reviews

September 12, 2024

Randall was very speedy on their oil change and they changed my windshield wiper blades without me asking. I was very pleased with my service. More

by Pearsontwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Quintas
September 12, 2024

Excellent communication and follow up also prompt and courteous service. I also appreciate their knowledge More

by Nauti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Those us service department
August 16, 2024

They checked my vehicle thoroughly and took note of all my concerns and fixed them. More

by dhirajmaji7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Randall, Victor Magana
August 15, 2024

They have a great team and are easy to work with. I have used them for several years and have not had any problems. They have a nice waiting area or a shuttle available. More

by nmarrs92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hardcastle
August 06, 2024

Great experience! We worked with Rocky. He lives close to us, so he drove the truck to our house after work. We feel in love with it and worked out a deal on trading i More

by Deb Card
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky
July 24, 2024

The service department was very helpful and I appreciate your concern. I especially like to commend Shannon Smith for his help . More

by fsfdfm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Smith , Bradford Randall, Victor Magana
July 22, 2024

Have only been here for service. Service advisors are friendly and knowledgeable. They don't try to oversell or "talk me into" something I don't need. More

by hillbilly72956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy K.
July 15, 2024

Service performed wasn’t a problem. The service department is extremely difficult to contact by phone. In fact, it’s almost impossible to get anyone to answer the phone. More

by bobboyakin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky in service
July 12, 2024

Great customer service from start to finish. Was able to be competitive with APR financing so was able to do a one stop shop transaction. More

by chris.wooten
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Emmert
June 24, 2024

The team of service technicians who worked with me were very friendly and helpful, I enjoyed meeting and talking with the technician who came to my house and fixed my recall. He was a very nice person. More

by Cindy Eads
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember names.
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