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Randall Ford

Fort Smith, AR

4.2
217 Reviews

5500 Rogers Ave.

Fort Smith, AR

72903

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Showing 217 reviews

November 18, 2024

Good communication on appt time, and service was finished in time promised. Service department was kind and helpful. More

by rsfow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Randall, Victor Magana
November 11, 2024

Does not offer a wait option for service. Took my vehicle in for a recall notice and was informed, after the inspection, that they would have to order the components. After the parts came in, More

by robert.bdnr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
November 07, 2024

I’m a happy 48 year customer. Dave Hardwick has been my service rep for more than half that time. He does great. Also, Randale, my technician was very thorough. More

by charleywilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hardwick and Randale, my technician
November 04, 2024

Clean friendly service wide variety of selection and full of knowledge about every vehicle and honestly straight forward More

by Aikin1250
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy haas
October 29, 2024

Ricky Huerta got my vehicle in immediately when I was stranded during my travels accross country. My F450 has some electrical issues and he quickly figured out what was needed and reprogrammed my truck More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Huerta
October 28, 2024

I told him what kind of deal I wanted. He came back with a better one. It took all of fifteen minutes. More

by llchriw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradford Randall, Victor Magana
October 21, 2024

Randall Ford made the car buying experience quick and easy. They were very friendly and gave me a fair trade for my vehicle! I would definitely do business with them again! I love my 2023 Hyundai Santa F More

by brookelyn.shepard2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Audry Kimberling
October 14, 2024

The Service Department goes the extra mile to expedite repairs and maintenance and make the experience pleasant. More

by Cherale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Smith
October 09, 2024

Scheduling was very easy, they provided updates on the progress, and I love that they have a later pick up time than any other place I'm aware of. More

by Shanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Randall, Victor Magana
September 30, 2024

The good folks at Randall scheduled my truck for service at my home expediently. The van showed up the following day and the two man crew rotated my tires, changed the oil, checked the batteries and fluids, More

by Alberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Randall, Victor Magana
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