Randall Ford
Fort Smith, AR
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The absolute BEST!!! Peter Rossum at Randall Ford is nothing short of awesome! Within two days he had the pwork done, financing completed, and my car ready for me to take Peter Rossum at Randall Ford is nothing short of awesome! Within two days he had the pwork done, financing completed, and my car ready for me to take home. I now have a beautiful Taurus, and I'm thriled with it! I tell everybody about the fantastic service I got. Once you've worked with Randall Ford, you will never go anywhere else! More
Quick Came in at 6 pm and they stayed late for me. I was out in a new car by 7:45. Great experience, highly recommend Peter Came in at 6 pm and they stayed late for me. I was out in a new car by 7:45. Great experience, highly recommend Peter More
Friendly I rated 4 stars only because my husband did all the dealings with the salesperson. But for the time I was there everyone was friendly. The service dep I rated 4 stars only because my husband did all the dealings with the salesperson. But for the time I was there everyone was friendly. The service department was pretty quick considering they were short a few employees that day. The waiting room was very nice and kid friendly and made the time go by quickly. More
Waste of my time I went to get a second key for my car, that they never gave me when I purchased it originally, and was informed it would take about 2 hours. I schedul I went to get a second key for my car, that they never gave me when I purchased it originally, and was informed it would take about 2 hours. I scheduled a time in which that it would barely interfere with my work schedule. An hour and a half after arriving, I was informed that the new key had just left the building to be cut and that it would be at least another hour once it returned. At the three hour mark, which was 30 mins before I had to be back at work before it closed for the day, I walked back to the service department and asked how much longer it would be. They nonchalantly let me know that it was done and they would get my advisor. This is the most incompetent dealership I’ve ever visited for service. If it wasn’t for the drive, I would make a trip to Harlan Ford in Okmulgee, OK each time I needed service. No one cares about your time, only the money. If they had done their job properly when they sold me the car, I never would have had to go back for a second key to begin with. More
Buying experience For someone like me, that is impatient and needed to find a new work truck fast, I have to say Peter Rossum did a wonderful job. This is the second F For someone like me, that is impatient and needed to find a new work truck fast, I have to say Peter Rossum did a wonderful job. This is the second F550 I have bought from him and I will continue to buy from him because he does his best to accommodate all the accessories I am asking for in a truck within a limited amount of time. Couldn’t ask for a better salesman. Hope he gets appreciated at the dealership as much as we appreciate him. Thanks again Peter! Greatly appreciative, Carlos And Christy Rosas More
The best Service I’ve ever had!!! I came in looking for a car after my previous car and been hit and totaled. Peter Rossum was not only helpful and knowledgeable, but he also went the I came in looking for a car after my previous car and been hit and totaled. Peter Rossum was not only helpful and knowledgeable, but he also went the extra mile to make sure that I was getting the best deal. Buying a car can be stressful, but Peter made it very easy and made me feel relaxed and confident that he was taking car of me! More
Peter is the best Peter and Noel are the best they get to know you throughout the whole process and will find you the best deal possible. They are lovely amazing people Peter and Noel are the best they get to know you throughout the whole process and will find you the best deal possible. They are lovely amazing people who treat you like family the second you walk into the doors. I would highly recommend them to anyone over any other dealership More
Oil change The service person was very friendly and helpful. He got right to us and took the car right back to the service bay. This dealership has outstanding s The service person was very friendly and helpful. He got right to us and took the car right back to the service bay. This dealership has outstanding service. The employees are great. More
Great Purchasing Experience! Just purchased a 17 Ford Fusion! Peter was able to get us a great deal on the car we wanted. Overall a great experience! Would definitely recommend Just purchased a 17 Ford Fusion! Peter was able to get us a great deal on the car we wanted. Overall a great experience! Would definitely recommend and we will be back for future auto purchases 👍🏼 More
Customer service We are very happy with Ford Escape. Randall Ford Service Dept are great The waiting area is very comfortable & clean The free coffee is a very nic We are very happy with Ford Escape. Randall Ford Service Dept are great The waiting area is very comfortable & clean The free coffee is a very nice touch. Thank you.. More