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Randall Ford
Fort Smith, AR
218 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 218 reviews
May 16, 2019
Great Dealer I had a very good experience. Started process online with Peter. He made the process seemless easy and fast! Would recommend the process. Great to I had a very good experience. Started process online with Peter. He made the process seemless easy and fast! Would recommend the process. Great to work with!! More
by TerryB
Employees Worked With
Peter
May 15, 2019
They were great. They work with you and after being disappointed with other dealers saying that they could get you into a car. Well the others didn't and Peter did he They work with you and after being disappointed with other dealers saying that they could get you into a car. Well the others didn't and Peter did he followed through. More
by Stacieintheimpala
Employees Worked With
Peter
May 02, 2019
5000 mile service The service department got me in and turned back out in a short amount of time. I would certainly recommend folks visiting and doing business with Ran The service department got me in and turned back out in a short amount of time. I would certainly recommend folks visiting and doing business with Randall Ford. More
by Alberto
Employees Worked With
Don’t know
April 18, 2019
Recall on airbag Got it in quick. Performed the work and got it out. Ve ry efficient and nice All area we dealt with were very friendly . Reminded us of our appointmen Got it in quick. Performed the work and got it out. Ve ry efficient and nice All area we dealt with were very friendly . Reminded us of our appointment which is very helpful and called us when the work was completed More
by Bassfishing@64
Employees Worked With
Heidi
April 17, 2019
F250 service visit SERVICE IS GOOD AND ON TIME.THEY KEEP MY TRUCK RUNNING LIKE A NEW TRUCK.THE COST IS A LITTLE HIGH BUT I GUESS YOU GET WHAT YOU PAY FOR. SERVICE IS GOOD AND ON TIME.THEY KEEP MY TRUCK RUNNING LIKE A NEW TRUCK.THE COST IS A LITTLE HIGH BUT I GUESS YOU GET WHAT YOU PAY FOR. More
by turtleman_2
Employees Worked With
Bradford Randall
April 16, 2019
Communication Equals Excellent Service I took my vehicle to Randall Ford based on a friend referring me to David Hardwick as someone who would take care of my need for service. David retur I took my vehicle to Randall Ford based on a friend referring me to David Hardwick as someone who would take care of my need for service. David returned my phone calls and kept me updated on the progress of obtaining the parts and of completing the repairs. Everyone that I came into contact with during the service was very courteous, friendly and helpful. More
by cMac
Employees Worked With
David Hardwick
April 13, 2019
Excellent service Complete service of my vehicle in a timely friendly manner. Issac kept me informed of what was going on at all times and answered any questions I had. Complete service of my vehicle in a timely friendly manner. Issac kept me informed of what was going on at all times and answered any questions I had. More
by Mrsbuzzcut
Employees Worked With
Issac Hardgrove
April 12, 2019
Discussed, Dsmages Had the passenger air bag recall done. Two big slices in my forward dash panel facing the passenger seat. Noticed it as soon as I left. Called and t Had the passenger air bag recall done. Two big slices in my forward dash panel facing the passenger seat. Noticed it as soon as I left. Called and talked to Randy Khounvisay and told him. I went back and he took pictures on 4-9-19. Brad Randall president/general manager came out and shook my hand and looked at it. He said he would look at the videos and said he would get back to me as Brad also said. Now it 3 days and I haven't heard from either one yet. The scratches are right where the part would have been pulled out and lowered per you tube video I watched on removing the part. Scratched dash panel may cost$30.00 to replace. More
by Harry
Employees Worked With
Randy Khounvisay, Bradford Randall
April 05, 2019
Oil change I’ve had my Ford Escspe st Randall Gord several times for routine oil changes. They have always been very courteous and helpful. I really appreciate I’ve had my Ford Escspe st Randall Gord several times for routine oil changes. They have always been very courteous and helpful. I really appreciate their helpfulness. They always listen to my concerns and address whatever questions I have. More
by Kay67
Employees Worked With
Isaac and a very nice lady whose name I didn’t get.
April 01, 2019
RandallFord My experience at Randall Ford was very enjoyable. I was treated with kindness and respect. All of the sales people went above and beyond the normal to My experience at Randall Ford was very enjoyable. I was treated with kindness and respect. All of the sales people went above and beyond the normal to help me out. This is a great place to buy a vehicle. More
by Pwann1234
Employees Worked With
Peter Rossum. And Anthony (finance guy), Bradford Randall
