Randall Ford

I would like to have my truck fixed! The springs on this F-350 squeak so load it is embarrassing to drive the truck. The truck has been in the shop 5 times for this problem without a fix. The springs on this F-350 squeak so load it is embarrassing to drive the truck. The truck has been in the shop 5 times for this problem without a fix. The truck is now a year old. The service dept. does not know what to do. The recommendation from the dealership sales is to file lemon law. I simply don't have time. The last time the truck was in the shop they told me it was overloaded and they where sticking to that as the problem. However the service dept. knows for sure this truck was in there the 1st time without any weight besides the service body they installed on the truck. I have called and left several messages for the service manager to call back and have not heard from him. I have also requested to speak to the owner since this company states he is available to assist with problems such as this. I haven't heard from the owner. If you purchase a vehicle from this dealership I hope you have no mechanical problems!! I am not a 1st time buyer of a heavy duty vehicle. I have purchased 14 heavy duty trucks over the last 10 years and understand this is not a normal flat rate repair. I guarantee if this was my company or I was the service manager I would offer a fix or a buy back if my team and the manufacture could not resolve the problem. At this time I'm going to take my truck to a spring repair company to see if possibly this problem can be fixed. More

Service Department I scheduled an oil change. The service was good but it did take a while. 2-1/2 hours. I was almost late for another appointment. I scheduled an oil change. The service was good but it did take a while. 2-1/2 hours. I was almost late for another appointment. More

Great experience Randall Ford is a great place to purchase a vehicle. Ask for Peter! He was great at taking me through the process of buying a vehicle. Randall Ford is a great place to purchase a vehicle. Ask for Peter! He was great at taking me through the process of buying a vehicle. More

Amazing Customer Service!! I can say without a Doubt I have never had a dealership work as hard as they did to get the deal done the way I wanted it. This is the first time I ha I can say without a Doubt I have never had a dealership work as hard as they did to get the deal done the way I wanted it. This is the first time I have bought a vehicle and left feeling like they worked for me and not to just get more money. I worked with Peter Rossum and I would recommend anyone looking for a vehicle to call and ask for him. He worked diligently without a pause to get the deal I wanted and would fit my current budget!! He stayed in contact by phone from the first initial visit until the deal was done!!! Absolutely top notch and because of this I will return for any of my vehicle needs!!! Thanks again to Pete and the Randall Ford Team you Guys and Gals Rock!!!!! More

New Ford F-150 purchase Peter (salesman) did a good job. Had to overcome some weird stuff beyond his control and navigated it well. Very responsive to texts/calls. Located vi Peter (salesman) did a good job. Had to overcome some weird stuff beyond his control and navigated it well. Very responsive to texts/calls. Located via internet and able to do over phone mostly. Would recommend. More

warranty service maintainance prompt and courteous service. Barely any wait time. Several services done on my car in less than an hour. Work was done well. While waiting sales r prompt and courteous service. Barely any wait time. Several services done on my car in less than an hour. Work was done well. While waiting sales rep Tony gave us ride in new Ranger. More

Credit challenged but peter got me approved I was out of work 4 months and just completed chapter 13 bankruptcy 2 months ago. I had to have a new car and just knew I’d never get approved. Peter I was out of work 4 months and just completed chapter 13 bankruptcy 2 months ago. I had to have a new car and just knew I’d never get approved. Peter went to bat for me and now I have a new car to drive. More

Thank you Peter Rossum and Randall Ford! We would like to thank Peter and Randall Ford for making our second car shopping experience easy! I just had a new baby but needed a new car. Peter We would like to thank Peter and Randall Ford for making our second car shopping experience easy! I just had a new baby but needed a new car. Peter done everything for me over the phone so I wouldn't have to get out with the newborn. He stayed within my monthly price range I requested and found me an awesome car! The process was easy! No staying at a dealership all day like some would have you. This is the second time we've used Peter and we will be using him again in the future! Thank you again Peter and Randall Ford for your hard work! God bless! More