Randall Ford

First service on new truck Randy took care of me for the first 5000 mile service on my F150. He got me in and out in a reasonable amount of time. Randy took care of me for the first 5000 mile service on my F150. He got me in and out in a reasonable amount of time. More

BEST SERVICE DEPARTMENT AROUND! The Service Team at Randall Ford is top-notch. I couldn't ask for better service. Issac is my go-to guy and is so pleasant to work with and is knowl The Service Team at Randall Ford is top-notch. I couldn't ask for better service. Issac is my go-to guy and is so pleasant to work with and is knowledgeable. I know they are supposed to up-sell clients and Issac isn't pushy in the least. More

Very easy to work with...friendly and accommodating. Peter Rossum was so helpful, friendly. Great experience. Victor was friendly and explained the finance process. Great place Peter Rossum was so helpful, friendly. Great experience. Victor was friendly and explained the finance process. Great place More

The young men who were involved with the purchase of were The young men who were involved with the purchase of our new Explorer were impressive young men. The salesman, Peter Rossum, and the Finance Manager, The young men who were involved with the purchase of our new Explorer were impressive young men. The salesman, Peter Rossum, and the Finance Manager, Jordan Gregor, were genuinely friendly and very knowledgeable. More

Service/Repair/Warranty Work Took four visits to get all of work done. First visit air cond. work. At the dealer for over 6 hours. 2002 t-bird so the work had to be done under Took four visits to get all of work done. First visit air cond. work. At the dealer for over 6 hours. 2002 t-bird so the work had to be done under the dash as it turned out. Tech was great! Had to take the car back several times in order to get the Recall items done as one of the parts was not ordered. Car has less then 21,000 miles and is a show car. Four trips in total. Overall pretty slow do make plans to leave you car if you can. More

Quality care The service person, Mr. K. Helped me understand what my car needed mechanically for the future 100,000 miles. (Already had 100,000 miles in the las The service person, Mr. K. Helped me understand what my car needed mechanically for the future 100,000 miles. (Already had 100,000 miles in the last 11 years). Besides the written diagram he also showed me one item I needed to know under the hood. When I returned to pick up my Fusion, it smelled better: A TAB Of SCENT HAD BEEN ADDED. More attention was paid to an amateur than at previous visits. More

Ray Moore and Peter Rossum Did a great job they went oof there way to help me. I was leaving the Lot because I was Disappointed in the car that I drove all the way from Fayetteville to Fort Smith to look at there way to help me. I was leaving the Lot because I was Disappointed in the car that I drove all the way from Fayetteville to Fort Smith to look at and they found me a different car that I couldn’t resist Great customer service More

Peter and the rest of the staff at Randall were very easy to work with. The car I was interested in was ready to take for a test drive when I arrived. We were in and out very quickly. to work with. The car I was interested in was ready to take for a test drive when I arrived. We were in and out very quickly. More

Was a good experience. Friendly, knowledgeable personal. Peter help and kept me informed as to the process. I'm completely satisfied with the service. Actually better then I ever experienced at a dealersh Peter help and kept me informed as to the process. I'm completely satisfied with the service. Actually better then I ever experienced at a dealership Thank you. More

Had a great experience purchasing a 2017 mustang GT premium there They were accommodating and very easy to work with. I would highly recommend and would definitely purchase a vehicle here again in th premium there They were accommodating and very easy to work with. I would highly recommend and would definitely purchase a vehicle here again in the future. More