Randall Ford

My first time here. Needed trans service which is lengthy. Live 30 miles away, single, so had to wait. Rep coordinated everything perfectly. Am now permanent custome Needed trans service which is lengthy. Live 30 miles away, single, so had to wait. Rep coordinated everything perfectly. Am now permanent customer. More

I have always gotten great service from Randall Ford. David Hardwick and his service personnel took care of my recent problems with my SUV. The car drives great again and problem no longer exists. Way to David Hardwick and his service personnel took care of my recent problems with my SUV. The car drives great again and problem no longer exists. Way to go Randall Ford and service staff. Thanks again. More

Setting up appointment took way to long for a recall. Then information given about how long it would take was very misleading. Was told could take up to one day to several. So made plans to be without ve Then information given about how long it would take was very misleading. Was told could take up to one day to several. So made plans to be without vehicle. The whole job start to finish took less than 2 hrs I could have waited on my vehicle instead of driving 70 miles extra plus a friends time. It was a recall they should know how long it takes, it wasnt like they had to figure out what was wrong. More

Randall was very speedy on their oil change and they changed my windshield wiper blades without me asking. I was very pleased with my service. changed my windshield wiper blades without me asking. I was very pleased with my service. More

Excellent communication and follow up also prompt and courteous service. I also appreciate their knowledge courteous service. I also appreciate their knowledge More

They checked my vehicle thoroughly and took note of all my concerns and fixed them. my concerns and fixed them. More

They have a great team and are easy to work with. I have used them for several years and have not had any problems. They have a nice waiting area or a shuttle available. I have used them for several years and have not had any problems. They have a nice waiting area or a shuttle available. More

Great experience! We worked with Rocky. He lives close to us, so he drove the truck to our house after work. We feel in love with it and worked out a deal on trading i We worked with Rocky. He lives close to us, so he drove the truck to our house after work. We feel in love with it and worked out a deal on trading in our jeep. Kinda took a bath on the jeep but we sold the motorhome and no longer needed it. Thank you Randall Ford. More

The service department was very helpful and I appreciate your concern. I especially like to commend Shannon Smith for his help . your concern. I especially like to commend Shannon Smith for his help . More

Have only been here for service. Service advisors are friendly and knowledgeable. They don't try to oversell or "talk me into" something I don't need. Service advisors are friendly and knowledgeable. They don't try to oversell or "talk me into" something I don't need. More