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Randall Ford

Fort Smith, AR

4.2
217 Reviews

5500 Rogers Ave.

Fort Smith, AR

72903

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Showing 217 reviews

December 19, 2024

Helpful and courteous up front with pricing and scheduling for my grandson’s truck needing new key fob. Me being from N.C. visiting grandchildren no happy to deal with you in the future More

by wh4780
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Davon in scheduling
December 19, 2024

Very nice service! Strive to make their customers happy! I will recommend them to anyone More

by shadelleferguson
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Shannon
December 18, 2024

The vehicle is running good. The people at the Randell Ford were friendly and heipful. More

by wgnrwb
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Bradford Randall
December 18, 2024

This dealership is so easy to work with. The mobile unit was prompt, fast and very informative. I loved not having to take my car in for an oil change and tire rotation. More

by angieeran
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Bradford Randall, Victor Magana
December 16, 2024

Brought my truck in for an oil change and got told my battery was in the red, brake fluid needed changing, and coolant needed a flush. Tested battery later tested all green. Had Ford replace brake fluid More

by Jason
Service Price Transparency
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Service Time
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Recommend Dealer
No
Employees Worked With
Bradford Randall, Victor Magana
December 12, 2024

Had a wonderful experience with Randall Ford of Fort Smith! I had two separate visits each with a diagnosis within 72 hours, an engine replaced in under 3 weeks, and had a new started out in within a we More

by saraholley78
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Bradford Randall, Victor Magana
December 04, 2024

I was sold the wrong truck I asked to be shown v8 and was sold a v6 not happy More

by donaldjones64
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Andrew brown
November 25, 2024

Friendly, but not the place to get a oil change without a appointment. Most of the time getting service is weeks to a month to get in for any major work. Expect prices at Ford to be higher than everyone els More

by arm.mcknight76
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Victor Magana
November 22, 2024

Great service, fast and efficient. Ricky was awesome. I had a flat tire and they had me in and out in no time. More

by Awhiz479
Recommend Dealer
Yes
Employees Worked With
Ricky Huerta
November 21, 2024

Bait and switch. I was told one price and charged another. Also, they did not fix issue I asked them to address. More

by saocrn
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
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