Back

Rancho Santa Margarita Honda

Rancho Santa Margarita, CA

not yet
rated
263 Reviews

29961 Santa Margarita Parkway

Rancho Santa Margarita, CA

92688

Directions

By Type

Showing 263 reviews

August 08, 2012

Steve Quintero is very disrespectful, angry and rude service manager. Without regard to Honda Brand. In his own words "do not come back to this dealership" how about that for customer service. More

by Malfonte
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Gary Nice and Steve Quintero
Aug 16, 2012 -

Rancho Santa Margarita Honda responded

Thank you for bringing this concern to our attention. Open lines of communication are critical in having lasting relationships with our customers, and we would like the opportunity to ameliorate the situation. Please contact us directly so that we may work together to come to an understanding. Customer service is our highest priority, and we do not want to lose you as a valued customer. We look forward to hearing from you. Sincerely, Rancho Santa Margarita Honda Management | jkarver@rsmhonda.net

September 04, 2011

i came in with my wife to purchase a vehicle and zane was my sales person and gala was my manager. not only they help me pic the right car for my wife help her pic extra stuff to make her ride perfect. never More

by davidlee1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gala and Zane
August 23, 2011

I was dropping my friend off to get his car serviced and just couldn't keep my eye off of the new metallic silver cr-Z. Zane happened to be outside and we started to chit chat about the car, I explained my More

by kyle.r.dempster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zane Hernandez and Frank
...
27