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Rancho Santa Margarita Honda

Rancho Santa Margarita, CA

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263 Reviews

29961 Santa Margarita Parkway

Rancho Santa Margarita, CA

92688

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Showing 263 reviews

February 24, 2022

Terrible service at RSM Honda, only exceeded by the less-than-honest sales staff. They lost a good customer because they failed to appreciate a loyal buyer of 5 Hondas over the past many years. I’ve More

by The Sphinx
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales Rep and Sales Manager Art, Bill Vazac
Mar 11, 2022 -

Rancho Santa Margarita Honda responded

Hello, we are very disappointed to read about your recent experience with us here at RSM Honda. We're sorry to read the our staff was less than exceptional. We would like to take this opportunity to do all that we can to turn your experience around, into a positive one. Could you please reach out to our general manager Bill regarding your experience? He looks forward to connecting with you soon. Bill Vazac | wvazac@rsmhonda.net

December 28, 2021

Loved the appointment option. My service advisor Doug was personable, knowledgable and volunteered discount coupons to me ($$$). Fantastic service, timely turnaround and great communication. Bravo RSM Ho More

by ILanstyle50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Jezowski
Dec 29, 2021 -

Rancho Santa Margarita Honda responded

Hello, thank you for sharing your recent 5 star experience with Doug here with us at RSM Honda. We are delighted to hear that Doug provided personable, knowledgeable and fantastic service. Thank you for joining the RSM Honda family, and we are here for you for everything Honda! Enjoy the road ahead!

December 28, 2021

The service department is excellent! Friendly fast and do a great job will all service appointments. Waiting area is clean and comfortable. More

by lisadonelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer Doug
Dec 29, 2021 -

Rancho Santa Margarita Honda responded

Hello, thank you for sharing your recent 5 star service experience with Doug here with us at RSM Honda. We are happy to see that your experience was excellent, fast and friendly. Thank you for making us your trusted dealership of choice, and we are here for all your Honda needs!

December 27, 2021

Always love coming to RSM Honda😘 to get my car serviced. Thank you Chris for your great service and support. More

by Ln1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hudson Wallbank, Bill Vazac, Mike Fernandez
Dec 27, 2021 -

Rancho Santa Margarita Honda responded

Hello, Thank you for sharing all 5 stars with us here at RSM Honda. We are glad to hear that Chris provided great service and support. Thank you for making us your trusted dealership of choice, and enjoy the road ahead!

December 25, 2021

200,000 miles on my van is due to the excellent customer service along with the great prices and superb maintenance provided to by RSM Honda. Doug is a great asset to this dealership. More

by Loglan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Jezowsky
Dec 27, 2021 -

Rancho Santa Margarita Honda responded

Hello Loglan, thank you for sharing your recent 5 star service visit with us here at RSM Honda. We are glad to hear that Doug provided great service. Thank you for choosing us, and enjoy every mile ahead! We are here for you anytime!

December 23, 2021

The service was fast. It’s a very comfortable place to wait while your car is serviced. Very clean with coffee, tea or water, what more could you want!! More

by madelynhitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Henk
Dec 24, 2021 -

Rancho Santa Margarita Honda responded

Hello, thank you for sharing all 5 stars with our service department here with us at RSM Honda. We are so glad to hear that you felt our waiting area was clean and comfortable. Thank you for choosing to service with us, and we hope to see you again in the future!

December 18, 2021

Very nice. Timely and efficient Chris was extremely nice and has always been very helpful More

by Mccasey411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 23, 2021 -

Rancho Santa Margarita Honda responded

Hello, we are delighted to see that Chris provided "extremely nice and helpful" service. Thank you for choosing us. Enjoy the road ahead!

December 16, 2021

Very helpful and thorough dealership and service Very helpful and thorough dealership and service department. Parts were back ordered due to all of the problems with shipping backlogs across the wor More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Jezowski
Dec 23, 2021 -

Rancho Santa Margarita Honda responded

Hello Bruce, thank you for sharing your recent 5 star service experience with us here at RSM Honda. We are happy to see that Doug provided helpful and methodical service. Thank you for choosing to be part of the RSM Honda family, and we are here for you for all things Honda! Happy Holidays!

December 16, 2021

Best Honda Service in OC. Chris Henk is numero uno! Number one I tell ya!! More

by supaflip87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Henk
Dec 23, 2021 -

Rancho Santa Margarita Honda responded

Hello, we are so glad to see that you feel we are number one! Chris and our team is here for you anytime! Thanks for making us your trusted dealership of choice!

December 15, 2021

Britney was terrific,, she went above what I expect. These are very tough times for the auto sales industry. With a chip and delivery problem inventory is sparse at best. . Brittany checked out when More

by copmike
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Hudson Wallbank, Bill Vazac, Mike Fernandez
Dec 23, 2021 -

Rancho Santa Margarita Honda responded

Hello Mike, we are thrilled to see that Britney went above and beyond to make your car buying experience terrific. Congratulations on your new Honda CRV, and thank you for joining the RSM Honda family! Enjoy every new mile ahead! Happy Holidays!

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