Rancho Santa Margarita Honda
Rancho Santa Margarita, CA
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Terrible service at RSM Honda, only exceeded by the less-than-honest sales staff. They lost a good customer because they failed to appreciate a loyal buyer of 5 Hondas over the past many years. I’ve less-than-honest sales staff. They lost a good customer because they failed to appreciate a loyal buyer of 5 Hondas over the past many years. I’ve now taken my business to Ocean Honda in SJC, where I just purchased a new 2022 vehicle at a much lower price than available at RSM. More
Loved the appointment option. My service advisor Doug was personable, knowledgable and volunteered discount coupons to me ($$$). Fantastic service, timely turnaround and great communication. Bravo RSM Ho was personable, knowledgable and volunteered discount coupons to me ($$$). Fantastic service, timely turnaround and great communication. Bravo RSM Honda! More
200,000 miles on my van is due to the excellent customer service along with the great prices and superb maintenance provided to by RSM Honda. Doug is a great asset to this dealership. service along with the great prices and superb maintenance provided to by RSM Honda. Doug is a great asset to this dealership. More
The service was fast. It’s a very comfortable place to wait while your car is serviced. Very clean with coffee, tea or water, what more could you want!! wait while your car is serviced. Very clean with coffee, tea or water, what more could you want!! More
Very helpful and thorough dealership and service Very helpful and thorough dealership and service department. Parts were back ordered due to all of the problems with shipping backlogs across the wor Very helpful and thorough dealership and service department. Parts were back ordered due to all of the problems with shipping backlogs across the world. They kept me posted and provided clear expectations. More
Britney was terrific,, she went above what I expect. These are very tough times for the auto sales industry. With a chip and delivery problem inventory is sparse at best. . Brittany checked out when These are very tough times for the auto sales industry. With a chip and delivery problem inventory is sparse at best. . Brittany checked out when the CRV that fit my wife’s needs was coming in. She called me to tell me that it was in and met me there on her day off. The sale had a small amount of haggling in it but worked out fine. Britney was one of the nicest car salespersons that I have dealt with. She even was willing to deliver the car to my wife on Christmas. For sure the extra mile. More
