Rancho Grande Motors
San Luis Obispo, CA
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136 Reviews of Rancho Grande Motors
Rancho Grande Motors is by far the most friendly and helpful dealer in our area. We have leased and purchased our last three Outbacks from them. The cars are excellent but the staff is top notch; especi helpful dealer in our area. We have leased and purchased our last three Outbacks from them. The cars are excellent but the staff is top notch; especially Kevin. More
The staff is amazing and very accommodating. This is my second Subaru purchased from this dealer. John and Porter helped me so much as this was my first time leasing a vehicle. The paperwork was This is my second Subaru purchased from this dealer. John and Porter helped me so much as this was my first time leasing a vehicle. The paperwork was done very efficiently and I received my plates yesterday after only 3 weeks! Great work! More
John made buying my new Subaru Forester so easy! This is my 3rd Subaru I've bought from this dealership and each transaction has been so wonderful. I would definitely recommend purchasing from Subar This is my 3rd Subaru I've bought from this dealership and each transaction has been so wonderful. I would definitely recommend purchasing from Subaru of San Luis Obispo. More
I was in for service recently to get an oil change, tire rotation and alignment. My appointment was at 11:00. I arrived at 10:45 and didn't leave until 2:45. The service staff have a lackadaisical attitude rotation and alignment. My appointment was at 11:00. I arrived at 10:45 and didn't leave until 2:45. The service staff have a lackadaisical attitude and spent their time throwing things at each other and texting while I stood waiting for assistance. Throughout the four hours I waited, nobody seemed to act with any urgency. When I received my car, I was advised that several alignment values that were out of spec, but the machine just generates them that way. My car pulled to the left when I arrived, and pulled to the left when I drove a way. I have called the service writer five times, received one call back and no resolution to the issue. I called the service manager and have yet to receive a call back. Again, it's been two weeks and there has been no effort to contact me, pick up my vehicle and make things right, so the lack of urgency or concern is obvious. To be fair, my previous visits were not like this. I have always been taken care of and felt confident in the service provided. Now however, I'm not sure I will ever go back. More