
Ramsey Subaru
Ramsey, NJ
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3,947 Reviews of Ramsey Subaru
i brought the car in for the air bag recall & oil change. my car started sparking after! was told Subaru didn't secure the battery clast which was touching and shorting the battery which caused sparks and my car started sparking after! was told Subaru didn't secure the battery clast which was touching and shorting the battery which caused sparks and car stalling and losing all power while driving! Was told by my mechanic that am lucky that the car didn't catch fire! More
The day after my service my oil light went off and I had to put oil in my car. I had just spent almost $1000 on service and the next day I needed oil. Makes me worry about the quality of service received. I to put oil in my car. I had just spent almost $1000 on service and the next day I needed oil. Makes me worry about the quality of service received. In addition to the work done, I thought I was getting a service all point check according to my phone conversation and thought this would be under that. More
Purchased several vehicles from them. The 1st they mixed up the account on the app I get alerts from another vehicle. The 2nd they sent my title to the wrong bank, The 3rd I’m still waiting for registration up the account on the app I get alerts from another vehicle. The 2nd they sent my title to the wrong bank, The 3rd I’m still waiting for registration and driving on expired plates! More
Leasing our new car yesterday at Ramsey Subaru was such a pleasant and efficient experience. The entire staff was courteous and professional in every way. Alex made sure the experience was easy, efficient, a pleasant and efficient experience. The entire staff was courteous and professional in every way. Alex made sure the experience was easy, efficient, and even fun. Shaun is a pro who knows what he is doing and made the paperwork a breeze. And, we were giddy at the thorough walkthrough that Matt provided of our new Outback. I was only sad that I lost a bet about how long the process would take. Remarkably, we were in and out of there in under an hour! The team turned us around so quickly! The facilities were clean, and the entire staff was practicing all Covid safety protocols. What a great experience. Thank you, Alex and Team Ramsey! More
service staff, including the initial attendants to your customer reps behind the desk are helptful Chris at the desk last time, Steve in part were espeially helpful servicing my subaru w you guys is a pl customer reps behind the desk are helptful Chris at the desk last time, Steve in part were espeially helpful servicing my subaru w you guys is a pleasure thanks Gary Shiffman More
They made the purchase very easy and was treated very well. I am very happy with service I received and would return to buy another vehicle from Ramsey Subaru. well. I am very happy with service I received and would return to buy another vehicle from Ramsey Subaru. More
Everyone is very nice. Work is excellent . However - it’s not appreciated that a customer is pushed to get work done that is unnecessary, just to Subaru can make additional money. it’s not appreciated that a customer is pushed to get work done that is unnecessary, just to Subaru can make additional money. More
Love the service and the people 🎈I am so pleased with every aspect of this company it’s my first Subaru and it will not be my last ! every aspect of this company it’s my first Subaru and it will not be my last ! More
Excellent customer service.Polite and Excellent customer service. Polite and courteous. Knowledgeable. I would absolutely buy my next car from Ramsey Subaru. I’ve told all my friends a Excellent customer service. Polite and courteous. Knowledgeable. I would absolutely buy my next car from Ramsey Subaru. I’ve told all my friends and family about how great I’ve been treated at the service dept. More