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Ramsey Subaru

Ramsey, NJ

4.9
3,947 Reviews

905 Route 17 South

Ramsey, NJ

07446

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3,947 Reviews of Ramsey Subaru

January 27, 2021

i brought the car in for the air bag recall & oil change. my car started sparking after! was told Subaru didn't secure the battery clast which was touching and shorting the battery which caused sparks and More

by INFO83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jon DeStefano
Jan 28, 2021 -

Ramsey Subaru responded

Hello, can you please reply privately with your contact information so we can investigate this properly? You may also email Alison at alamazza@ramseycars.com for assistance. We take your experience very seriously and would like the opportunity to address it appropriately. Thank you

January 27, 2021

The day after my service my oil light went off and I had to put oil in my car. I had just spent almost $1000 on service and the next day I needed oil. Makes me worry about the quality of service received. I More

by GABRIELLEKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ramsey Service
Mar 18, 2021 -

Ramsey Subaru responded

Hi Gabrielle, we're not sure why our reply didn't post sooner, but we're very sorry to see that you had a negative experience with your recent service! Hopefully all has been rectified by now, but if you need any further assistance at all, please don't hesitate to give us a call.

January 27, 2021

Purchased several vehicles from them. The 1st they mixed up the account on the app I get alerts from another vehicle. The 2nd they sent my title to the wrong bank, The 3rd I’m still waiting for registration More

by JOHNGO1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charles Wilson
Jan 29, 2021 -

Ramsey Subaru responded

We're very sorry that you had a less-than-perfect experience with our team! If you could reply privately, with your name and contact info, we can look you up and give you an update on the items you're waiting for. Thank you.

Jan 29, 2021 -

JOHNGO1 responded

I will send Clayton an email

January 26, 2021

Leasing our new car yesterday at Ramsey Subaru was such a pleasant and efficient experience. The entire staff was courteous and professional in every way. Alex made sure the experience was easy, efficient, a More

by Tammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun and Matt, Alex Petrushin
Jan 29, 2021 -

Ramsey Subaru responded

Thank you for the great comments, Tammy! We're so glad our team made you feel at home. Thanks so much for sharing!

January 26, 2021

service staff, including the initial attendants to your customer reps behind the desk are helptful Chris at the desk last time, Steve in part were espeially helpful servicing my subaru w you guys is a pl More

by GSHIFFMAN32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
chris at customer rep, Steve B in parts
Jan 29, 2021 -

Ramsey Subaru responded

Thank you for sharing, we're glad you had a great experience with our Service team!

January 26, 2021

Got an oil change and complimentary car wash. Was told I could use a tire rotation but the price was way too high. Very clean facility. More

by SCHEP5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon DeStefano
Jan 29, 2021 -

Ramsey Subaru responded

Thanks so much for choosing us for your service needs, we appreciate your business!

January 26, 2021

They made the purchase very easy and was treated very well. I am very happy with service I received and would return to buy another vehicle from Ramsey Subaru. More

by PAGAN9509
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bookstein
Jan 29, 2021 -

Ramsey Subaru responded

Thank you for sharing this with us, we appreciate the kind review!

January 25, 2021

Everyone is very nice. Work is excellent . However - it’s not appreciated that a customer is pushed to get work done that is unnecessary, just to Subaru can make additional money. More

by HELENE.SH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon DeStefano
Jan 29, 2021 -

Ramsey Subaru responded

Thank you for your honest review, Helene. We don't ever intend to push work on our customers, just offer suggestions and recommendations based on Subaru's service criteria. It's always the customer's choice! We look forward to seeing you again.

January 25, 2021

Love the service and the people 🎈I am so pleased with every aspect of this company it’s my first Subaru and it will not be my last ! More

by DUNNC1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim , Alex Petrushin, Jon DeStefano
Jan 29, 2021 -

Ramsey Subaru responded

Thanks so much!! We're thrilled that you're having great experiences with us!

January 25, 2021

Excellent customer service.Polite and Excellent customer service. Polite and courteous. Knowledgeable. I would absolutely buy my next car from Ramsey Subaru. I’ve told all my friends a More

by DENCARNACION43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon DeStefano
Jan 29, 2021 -

Ramsey Subaru responded

Thank you for sharing, we look forward to seeing you again!

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