Ramsey Subaru

Excellent Experience Mike and the Ramsey Subaru team made the car buying process extremely simple and easy. I was able to work with them to get the exact car I wanted and Mike and the Ramsey Subaru team made the car buying process extremely simple and easy. I was able to work with them to get the exact car I wanted and i couldn't be more satisfied. They met the delivery timeline for my WRX and the pickup process was streamlined and quick. I would definitely go back for any future Subaru purchase. More

Realy amazing and joyed It was really good and well satisfied on the customer service. Staff handling the customer was nice, time commitment was excellent and overall experie It was really good and well satisfied on the customer service. Staff handling the customer was nice, time commitment was excellent and overall experience was very good. More

Emergency Service I found this dealer to be very, very compassionate and up front about pricing etc. I had my car dropped off & within a few minutes, I had a loaner ve I found this dealer to be very, very compassionate and up front about pricing etc. I had my car dropped off & within a few minutes, I had a loaner vehicle and was driving out the service center. I received prompt updates about the status of my vehicle and was not pressured about returning the loaner (be responsible though). GOD BLESS KRISTINE ! ! ! ! ! ! Customer service is A+ More

Excellent service center I always take my Subaru to the Ramsey Subaru service center for work. Yesterday I went for an oil change. The facility is pristine. Everyone is so I always take my Subaru to the Ramsey Subaru service center for work. Yesterday I went for an oil change. The facility is pristine. Everyone is so nice and accommodating. Not only did they do the oil change, but also a 27 point inspection, checking tires, brakes, topping off fluids, etc. I always feel well taken care of. The waiting room is very comfortable, with water, coffee and snacks. Even though they said the wait would be 1 - 11/2 hours, my car was ready in under an hour. The service at Ramsey Subaru makes getting work done on your car a breeze. More

Great Service Department! I took my 2015 Subaru in for regular service at their new service center in Mahwah. I did not purchase my Subaru at this location and this was my firs I took my 2015 Subaru in for regular service at their new service center in Mahwah. I did not purchase my Subaru at this location and this was my first time servicing my car there. I have never had a more pleasant service experience. There was a spacious waiting area. Plenty of free food and drinks. Lots of entertainment for adults and for kids. The hour wait went by very quickly and I got a free car wash and vacuum! Highly recommended for service of your Subaru. More

Awesome customer service! First time I worked with Luis, he could not have been any more helpful or pleasant! Took care of all the paperwork quickly and efficiently and also ma First time I worked with Luis, he could not have been any more helpful or pleasant! Took care of all the paperwork quickly and efficiently and also made a solid recommendation for new tires for me as my current tires are showing extreme wear! I am one very satisfied customer!!! Best, Paul Cabrera More

Awesome Amazing experience great staff and very friendly. Since the moment I drive up until I left. Valet, Al the advisor was great the rental desk, they ha Amazing experience great staff and very friendly. Since the moment I drive up until I left. Valet, Al the advisor was great the rental desk, they have made my service experience the best one I ever had. My 15 WRX was return to me in perfect condition and very clean. More

They listened and cared Luis did a great job and what can I say about Al. Al is the best. He listen, understanding and great knowledge of Subaru cars. Luis did a great job and what can I say about Al. Al is the best. He listen, understanding and great knowledge of Subaru cars. More

Friendly efficient help They accommodated me last minute and resolved the problem although there had to be a bit of back and forth. It was basically the specific operation o They accommodated me last minute and resolved the problem although there had to be a bit of back and forth. It was basically the specific operation of Bluetooth and accessories in the Subaru which are not too straightforward. More

Trust is a good feeeling I had been in the market for a Subaru for over one year. I visited many dealerships, running from swarming sales staff at times, then being discourag I had been in the market for a Subaru for over one year. I visited many dealerships, running from swarming sales staff at times, then being discouraged with the ridiculous claims of others, and never feeling comfortable enough to even contemplate a deal for a car that I truly wanted. A friend of my son's recommended Alex Petrushin and Ramsey Subaru, and even though it was further from home than at least 6 other dealers, I drove up. I spoke with Alex for a few minutes and I felt no pressure , no rush,, and no lies. Just valuable information about the product and an feeling of intangible trust. We ended up buying 2 Subarus that day, an Outback for me and a Crosstrek for my son. The pricing was in line with the best of other dealers and there was no need to haggle. Both cars were delivered on or before promised dates with no issue. Subaru makes a good car, but without trust in your sales agent and support staff, the comfort of the transaction is lessened. I am very comfortable that I made a great choice. I would be remiss to omit mentioning on delivery day the walkthrough of the cars functions was thorough and presented in a manner that further enforced my trust in Ramsey Subaru. More